WILLIAM TSAI
Best Buy
Sunnyvale,CA
15
years of professional experience
Warehouse Worker with a strong freight processing and inventory focus, supporting receiving, backroom organization, and floor replenishment to keep product moving to the right place. Brings steady execution with picking, packing, and powered pallet jack loading while maintaining clean counts and organized stock flow. Well suited to fast-moving warehouse settings that depend on accurate order handling, safe material movement, and consistent workflow across storage and fulfillment tasks.
Work History
Product Flow Specialist Shift Lead
4 Years 3 Months- Managed 13 freight pallets weekly to keep backroom flow organized and product ready for the sales floor.
- Set and maintained planograms to improve product presentation and support customer engagement across the sales floor.
- Maintained accurate warehouse inventory levels to support efficient replenishment and smoother order fulfillment.
- Coordinated daily warehouse tasks to streamline workflow and keep teams moving through priority work.
- Loaded and unloaded truck trailers using a powered pallet jack while following safe handling practices.
- Opened the store for morning staff and served as acting supervisor until the scheduled supervisor arrived.
Geek Squad Appliance Install and Repair Tech
9 Months- Completed 25 appliance installations weekly in clients' homes while following workplace safety procedures.
- Diagnosed issues with client-owned appliances and televisions, documenting findings and repair needs clearly.
- Performed in-home repairs on appliances and televisions to restore customer equipment efficiently.
- Ordered replacement parts for appliances and televisions to support timely service completion.
- Managed daily schedule and work order timing to complete appointments on time.
- Delivered and installed dishwashers and over-the-range microwaves, using heavy lifting to move equipment safely.
Assistant Store Manager
4 Years 3 Months- Supported staff during customer interactions to improve service quality and resolve issues quickly.
- Maintained inventory control through product movement and backroom organization.
- Applied time management to balance daily store priorities and support smooth operations.
Education
High School Diploma
Skills
Inventory control
Workplace safety
Shipping and receiving
Freight processing
Backroom organization
Order fulfillment
Time management
Heavy lifting
Timeline
Product Flow Specialist Shift Lead
Best Buy
07.2022 - 10.2026Read More
Geek Squad Appliance Install and Repair Tech
Best Buy
02.2017 - 11.2017Read More
Assistant Store Manager
GameStop
05.2011 - 08.2015Read More
Homestead High School
High School Diploma
Read More