Help Desk Support Specialist
GSTEK INC
04.2022 - Current
- Verbal and written communication skills along with tactful negotiation skills.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Identify software solutions to streamline and improve process efficiency.
- Worked with users to determine areas of technology in need of improved usability.
- Research solutions and enhancements to deliver improved accuracy.
- Productivity, and cost savings.
- Prepare reports for leadership Maintains operating system-level software.
- Systems are maintained in an audit-ready state and are upgraded to latest.
- Stable releases Conduct risk assessment, analysis and management.
- Threat assessment, analysis and management, vulnerability assessment.
- Knowledgeable how to use the tools for security
- Able to actively correlate data and threats, ensure system is configured.
- Operate the systems securely.
- Monitor and review Windows Performs risk analyses and risk assessment
- Utilizing Department of Defense (DoD) recognized and approved tools
- Develops, analyzes, and implements security architecture(s),
- And compliance for large-scale computing solutions of cloud computing.
- Identifying and solving challenging technical problems
- Familiar with vulnerability scans and recognizing vulnerabilities in security.
- Systems Familiarity with cloud-based concepts and the AWS component.
- Stack Understanding of cloud identity and access management tools.
- Development of the release cycle, while operating within a continuous integration environment that emphasizes verifiable secure components and processes
- Network and system vulnerabilities Basic knowledge of security controls.
- Experience with firewalls Familiar with troubleshooting.
- Debugging skills, with a passion for problem-solving.
- Updated old code bases to modern development standards, improving functionality.
- Directs and/or participates in all phases of risk management assessments with emphasis on analysis of user requirements and tools selection
- Conducted regression testing and submitted observations to development team.
- Utilizing Versioning Repository tools, Continuous Integration Frameworks, Application Containerization, Automation Deployment, Code Quality and Code Security Scanning tools
- Team support and direction, virtualization delivery, network engineering support and oversight, cloud capability delivery, range sanitization, cross domain solutions, and software
- Created and implemented strategies for improving operational efficiency and accuracy.
