Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Tucker

Dearborn,MI

Summary

Hardworking management bringing 15+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Versatile and skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Overview

12
12
years of professional experience

Work History

Field Service Technician/Lead Install Technician

Adaptec Solutions
02.2016 - Current
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Discussed and recommended service options with customers and explained costs involved.

Maintenance Supervisor

Metalec Steel
01.2012 - 01.2015
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Supervised 6 employees and scheduled shifts.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.

Education

GED -

Schoo;craft College
Livonia, MI

Skills

  • Digital Multimeters
  • Mentoring
  • Technical Support
  • Reading Wiring Diagrams
  • Operational Efficiency and Safety
  • Equipment Knowledge
  • Equipment Replacement
  • Equipment Oversight
  • Work Orders
  • Equipment Rebuilding
  • Preventative Maintenance
  • Power Tools
  • Time Management
  • Workflow Management
  • Installation and Repair
  • Service Records Management
  • Building Upkeep
  • Pumping Systems
  • Team Supervision
  • Farm Machinery
  • Inventory Management
  • Accountability and Work Ethic
  • Service Quality
  • Safety Standards

Timeline

Field Service Technician/Lead Install Technician

Adaptec Solutions
02.2016 - Current

Maintenance Supervisor

Metalec Steel
01.2012 - 01.2015

GED -

Schoo;craft College

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William Tucker