Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic
William Tucker

William Tucker

Columbia,MD

Summary

Dynamic leader with extensive experience at UPS, adept in operations management and supply chain optimization. Excelled in enhancing division performance, achieving over 250k daily volume processing through strategic resource allocation and innovative project management. Skilled in labor relations and fostering strong employee engagement, demonstrated by successful implementation of the OTN initiative, significantly reducing operational costs.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Division Manager

UPS
01.2021 - Current
  • Charged with directing division-level operations with focus on sustaining high level of performance
  • Workplace safety
  • Package volume generation
  • Build and lead talented management teams
  • Managing department budgets
  • Reporting progress back to corporate level management
  • Oversee production activities
  • Responsible for developing and implementing activities and allocating the resources needed to achieve the objectives set by top management
  • Managing two locations and overseeing 4 separate operations, that processes over 250k in volume daily
  • Assisted in piloting OTN (On Time Network), resulting in reduced trailer movement, fuel drivers, and tolls in the North Atlantic Work with planned most to gain employee identified on TDR and from action plans
  • W/W should be documented on correct form depending on the type of work with
  • Review and talk with each employee and set the pace for the day
  • Complete positive contacts with new hires and document in Cornerstone book
  • Review any attendance issues from previous days and document on employee record

Operations Manager

UPS
01.2019 - 01.2021
  • Inbound and outbound CPUs (dispatch)
  • Utilize analytical skills to drill down on data and drive results
  • Manage compliance and liability aligned with OSHA
  • Manage over 200 employees

Full Time Supervisor

UPS
01.2014 - 01.2019
  • Review daily workload with full time and part time management
  • Identify individual and team skill gaps and create professional development plans
  • Manage monthly costs statements

Part Time Supervisor

UPS
01.2012 - 01.2014
  • Supervise both Frontline Supervisors and responsible for 30-50 Employees
  • Handle incoming and outgoing shipments
  • Attend Pre-Sort Meetings, Create Action Plans, abide by the action plans to make cost efficient and business monthly plans

Education

ASSOCIATES OF BUSINESS - MANAGEMENT

Thomas Edison
02.2025

Skills

  • Proficient in Microsoft office
  • Labor relations
  • Employee relations
  • Strong time management
  • Operations management
  • Data analysis
  • Project Management
  • Supply chain management
  • Staff training and development
  • Strong Communication

References

Available upon request

Certification

  • CDL A

Timeline

Division Manager

UPS
01.2021 - Current

Operations Manager

UPS
01.2019 - 01.2021

Full Time Supervisor

UPS
01.2014 - 01.2019

Part Time Supervisor

UPS
01.2012 - 01.2014

ASSOCIATES OF BUSINESS - MANAGEMENT

Thomas Edison

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William Tucker