William Turner
Manassas,VA
Summary
Over 19 Industrious Instructional Designer with demonstrated success in utilizing innovative training techniques to increase workforce efficiency. Skilled in training program creation and implementation illustrated over 20 years of industry success.
Overview
11
11
years of professional experience
Work History
Senior Training Developer
TISTA Science and Technology Corporation
11.2016 - Current
- Completes change tasks in ServiceNow to ensure timely decommissioning and provisioning of CMDB configuration items
- Developed and instructs Basic Configuration Items (CI) Management within ServiceNow training course
- Tests training materials with users to ensure clarity, validity, relevance, and reliability; updates content based on user feedback
- Develops help content in various formats including video, frequently asked questions, training-aids, and web-conferencing
- Provided weekly onboarding briefing to newly assigned personnel and explained security and equipment pickup requirements
Learning Specialist
Zeiders Enterprises
04.2014 - 11.2016
- Hosted webinars using Adobe Connect and learning management system to deliver training in-person and via webinar technology
- Developed SCORM compliant courses for professional development, sustainment, and onboarding of contract personnel.
Training Analyst 3
CACI Enterprise Solutions, Inc
05.2013 - 02.2014
- Researched functional requirements and performance metrics for Department of Defense’s Acquisition Workforce
- Reviewed and authored training metrics and computer-based training metrics for bid and proposal documents.
Education
Masters of Science in Instructional Design -
Saint Leo University
06.2016
B.S. in Workforce Education and Development - undefined
Southern Illinois University
08.2004
Occupational Instructor Certification - undefined
Community College of the Air Force
11.2003
Skills
- instructional system design (ISD) methodologies
- Certified Air Force Academic Instructor;
- Proficient; Articulate Storyline and Camtasia Studio
- Proficient using Microsoft Office Suite
Specialized Training
- SAFe Scrum Master Course (6), December 2023
- SAFe for Teams 5.0 Course, October 2020
- Articulate Storyline 2 Advanced Training Course, Yukon Learning, 2015
- Articulate Storyline 2 Basic Training Course, Yukon Learning, 2015
Timeline
Senior Training Developer
TISTA Science and Technology Corporation
11.2016 - Current
Learning Specialist
Zeiders Enterprises
04.2014 - 11.2016
Training Analyst 3
CACI Enterprise Solutions, Inc
05.2013 - 02.2014
Masters of Science in Instructional Design -
Saint Leo University
B.S. in Workforce Education and Development - undefined
Southern Illinois University
Occupational Instructor Certification - undefined
Community College of the Air Force
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