William Twine
Charlotte,NC
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 13 years of experience working in busy and fast pace environments.
Overview
14
14
years of professional experience
Work History
Manufacturing Technician
Celgard
04.2023 - Current
- Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Served as a reliable resource for junior technicians, providing guidance on best practices and troubleshooting techniques when needed.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
- Conducted thorough testing on finished products, ensuring compliance with industry standards and customer requirements.
- Reduced waste by optimizing material usage and adhering to strict quality control measures.
- Enhanced product quality through meticulous monitoring of manufacturing processes and regular equipment maintenance.
Package Handler
Amazon
11.2022 - 02.2023
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed, and loaded packages into correct trucks.
Sales Consultant
Johnson Brothers Liquor Company
04.2019 - 11.2022
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Wine & Beer Supervisor
Total Wine & More
10.2017 - 04.2019
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Inventoried bar supplies regularly to quickly identify supply shortages and detect problems such as theft.
- Incorporated guest and management feedback to deliver unparalleled service and consistently hit profit targets.
- Organized routine and special event orders to keep adequate inventory for forecasted needs.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
Warehouse Dock Supervisor
Pratt Industries
05.2016 - 08.2017
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Checked packages and merchandise for damage and notified vendors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed cycle counts and monthly inventory.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Performed pre-shift and post-shift inspections of dock equipment.
- Reported and established key performance metrics to monitor and meet company goals.
Senior Reponse Force Leader
United States Air Force Security Forces
02.2010 - 10.2015
- Trained to defuse hostile situations with superior negotiation
techniques. - Supervised operation and organizational maintenance of weapons
systems and specialized equipment.
- Led military police teams in support of battlefield operations.
- Planned and assembled training and logistics packets.
- Gathered preliminary investigation information as a first responder to
crime scenes.
- Mediated domestic-related disturbances and protected victims from
harm.
- Searched vehicles, buildings, and homes according to safety
regulations. - Security detail for former POTUS.
- Directly involved in operation Horn of Africa in Djibouti Africa.
(2011-2012)
- Served two tours in Afghanistan in direct support of Operation
Enduring Freedom. (Oct 2013-May 2014 and Oct 2014- May 2015)
- Lead various teams between 2 to 15 unit members.
- Volunteered 190 hours at Pat Tillman Memorial USO and Honored
Guard
- Volunteered 400 hours at Craig Joint Theater Hospital in Bagram
Afghanistan in the ER unit.
- Certified Basic instructor
Education
No Degree - Criminal Justice
University Of Maryland University
Camp Lemonnier, Djibouti, AfricaCompletion of Course - Law Enforcement And Air Base Defense
Security Forces Tech School
Lackland AFB, Texas07.2010
High School Diploma -
Piscataway Township High School
Piscataway, NJ06.2009
Skills
- Logging Paperwork
- Shipping and Receiving
- Teamwork
- Forklift Operation
- Package Preparation
- Package Unloading
- Order picking and processing
- Radio frequency equipment expertise
- OSHA compliant
- Production planning
- Staff Management
- Staff supervision
Timeline
Manufacturing Technician
Celgard
04.2023 - Current
Package Handler
Amazon
11.2022 - 02.2023
Sales Consultant
Johnson Brothers Liquor Company
04.2019 - 11.2022
Wine & Beer Supervisor
Total Wine & More
10.2017 - 04.2019
Warehouse Dock Supervisor
Pratt Industries
05.2016 - 08.2017
Senior Reponse Force Leader
United States Air Force Security Forces
02.2010 - 10.2015
No Degree - Criminal Justice
University Of Maryland University
Completion of Course - Law Enforcement And Air Base Defense
Security Forces Tech School
High School Diploma -
Piscataway Township High School