William Tyson
Thomaston,Georgia
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
34
34
years of professional experience
Work History
Owner
Afterlife Paranormal Tours
06.2014 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
CDL Route Driver
Amwaste
Zebulon, GA
03.2020 - 06.2021
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Dispatcher
KCI/ Maldonado-Burkett
05.2019 - 08.2020
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
- Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.
- Monitored vehicle locations to coordinate timely arrivals.
Remote Manager
AVI Foodsystems
04.2014 - 04.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Mechanical Assembler
Enercon
03.2012 - 05.2014
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Read and interpreted blueprints, schematics and drawings to assemble parts and products.
- Worked with heavy machinery and various power tools when assembling parts.
- Performed repeated tasks while sitting or standing over extended periods of time.
- Collaborated with other line workers and team members to assemble and repair parts.
- Notified engineering of errors and discrepancies.
- Deburred, polished and painted surfaces.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Complied with safety standards to prevent machinery accidents and personnel injuries.
- Assembled and installed mechanical components on engines, vehicles and other machines according to blueprints and other specifications.
- Recognized and reported defective material and equipment to shift supervisor.
Route Supervisor
Initial USA
06.1989 - 03.2012
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Visited customers and customer sites to evaluate and resolve safety issues.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
Education
Certificate - Commercial Truck Driving
Southern Crescent Technical College
Griffin, GA11.2016
Certificate - Emergency Medical Technology
Southern Crescent Technical College
Thomaston06.2014
Skills
- Labor Relations
- Regulatory Compliance
- Business Management
- Budget Administration
- Administrative Oversight
- Quality Management Systems
- Staff Hiring
- Negotiation
- Contract Management
- Employee Development
- Customer Relations
- Verbal and Written Communication
Timeline
CDL Route Driver
Amwaste
03.2020 - 06.2021
Dispatcher
KCI/ Maldonado-Burkett
05.2019 - 08.2020
Owner
Afterlife Paranormal Tours
06.2014 - Current
Remote Manager
AVI Foodsystems
04.2014 - 04.2017
Mechanical Assembler
Enercon
03.2012 - 05.2014
Route Supervisor
Initial USA
06.1989 - 03.2012
Certificate - Commercial Truck Driving
Southern Crescent Technical College
Certificate - Emergency Medical Technology
Southern Crescent Technical College
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