William Upchurch
Hagerstown,MD
Summary
Results-driven Forklift Operator with comprehensive training in shipment inspections and transportation. Skilled in utilizing scanners and warehouse management systems (WMS) to ensure safe and punctual delivery of goods. Physically capable and resilient, adept at lifting up to [Number] pounds and proficient in operating various job-related equipment, including shrink wrap machines.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Contractor
Prince Telecommunications
01.2024 - 03.2024
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Reduced client complaints by implementing a more effective customer service strategy.
- Established long-term relationships with clients, resulting in increased repeat business.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
Field Service Technician
NCR
04.2023 - 01.2024
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed technical documentation to complete equipment maintenance and repair.
Contractor
BD&E
11.2022 - 02.2023
- Responsible for the installation, repair, and maintenance of atm, and other bank related equipment
- Kept detailed records of field measurements and data.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
- Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
Pit Operator
GXO
10.2022 - 11.2023
- Calibrated, tested, and fine-tuned machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Forklift Operator
DB Schenker
11.2021 - 10.2022
- Unloaded and stacked materials by raising and lowering lifting devices.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
Forklift Operator
Penske Truck Leasing
06.2021 - 10.2021
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Field Service Technician
Branch Serve
04.2019 - 04.2020
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
MATERIAL SPECIALIST
Manitowoc Cranes
03.2018 - 12.2018
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Unloaded and stacked materials by raising and lowering lifting devices.
Communications Maintainer
CSX Transportation
04.2013 - 10.2017
- CSX To install, maintain, replace electrical, electronic and mechanical communications equipment
- Including cable,computers, printers, monitors, telephones,
- Cut, splice, and pull cable on ground, poles and towers
- Accurately read, understood, and carried out written instructions.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
Outside Plant Technician
AT&T Communications
02.2001 - 08.2012
- Replenish stock on vehicle when required and maintain company vehicle at all times
- Use tool set to maintain configuration of system elements
- The installation and repair of landline and internet for residential and commercial customers. communicate and interact with customers on daily basis,, and work with tools and test equipment to resolve customer issues.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Education
GED -
South Shore
Chicago, IL08.1990
Skills
- Palletizing
- Inventory Specialist
- Forklift operator certification
- Installation and maintenance
- Hardware repair
- Diagnostic testing
- Problem-solving
Certification
FCC GROL
Timeline
Contractor
Prince Telecommunications
01.2024 - 03.2024
Field Service Technician
NCR
04.2023 - 01.2024
Contractor
BD&E
11.2022 - 02.2023
Pit Operator
GXO
10.2022 - 11.2023
Forklift Operator
DB Schenker
11.2021 - 10.2022
Forklift Operator
Penske Truck Leasing
06.2021 - 10.2021
Field Service Technician
Branch Serve
04.2019 - 04.2020
MATERIAL SPECIALIST
Manitowoc Cranes
03.2018 - 12.2018
Communications Maintainer
CSX Transportation
04.2013 - 10.2017
Outside Plant Technician
AT&T Communications
02.2001 - 08.2012
GED -
South Shore
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