William Upshaw
Tempe,AZ
Summary
Dynamic and adaptable professional with a strong background in CBRN defense and retail customer service, notably with the United States Army. Excelled in enhancing team efficiency, emergency response planning, and maintaining high safety standards. Skilled in radiological monitoring and demonstrating exceptional teamwork, I significantly contributed to unit readiness and customer satisfaction.
Developed critical skills in high-stress environments, ensuring safety and efficiency. Expertise in hazardous material management and emergency response, emphasizing attention to detail and problem-solving. Seeking to transition these skills into new field, bringing wealth of experience in maintaining safety and operational standards.
Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.
Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Prior Secret security clearance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
74D - CBRN
United States Army
11.2021 - 09.2024
- Enhanced team efficiency by streamlining CBRN equipment maintenance procedures and improving inventory management.
- Maintained detailed records of all CBRN incidents, providing valuable data for future planning and analysis.
- Provided technical support during investigations into suspected incidents of CBRN material use, ensuring accurate identification and analysis.
- Assisted in the development of comprehensive CBRN defense plans, ensuring readiness for various scenarios.
- Improved response capabilities by conducting regular drills simulating various emergency scenarios related to CBRN threats.
- Established strong relationships with local authorities, facilitating effective coordination during joint exercises or actual events.
- Evaluated new technologies and equipment, recommending updates to enhance overall capabilities of the unit.
- Developed comprehensive decontamination plans that minimized disruption while maintaining safety standards during operations involving hazardous substances.
- Monitored global trends in CBRN threats, maintaining up-to-date knowledge on potential risks and advancements in protective measures.
- Served as a trusted resource for colleagues seeking information or guidance related to CBRN threat management, contributing to overall unit readiness.
- Implemented safety measures during field exercises to minimize risk and maintain a safe working environment.
- Maintained required level of proficiency in use of firearms.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Conducted risk assessments for various missions involving exposure to chemical, biological, radiological, or nuclear agents, enabling informed decision-making processes.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Trained in conflict resolution among subordinates, equals and superiors.
- Trained in small arms, anti-armor and indirect fire weapons.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Worked weekends and long hours in deployed locations to complete mission taskings.
Retail Sales Associate
Ace Hardware
02.2021 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
GED -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ10-2021
Skills
- Radiological monitoring
- Protective equipment usage
- Hazard communication
- Public safety awareness
- Decontamination procedures
- Hazardous materials handling
- Emergency response planning
- Quality control procedures
- Threat assessment
- Environmental monitoring
- Chemical agent analysis
- Nuclear incident management
- Biological agent identification
- Containment strategies
- Sampling and analysis
- First aid administration
- CBRN detection techniques
- Toxic industrial chemicals
- Willingness to learn
- Strong work ethic
- Teamwork and loyalty
- Problem-solving
- Attention to detail
- Multitasking
- Works Well Under Pressure
- Team leadership
- Active listening
- Adaptability and flexibility
- Decision-making
- Briefing leadership
- Assessing risks
- Maintaining equipment
- Combat training
- Security procedures
- Weapons handling
- Physical fitness
- Safety protocols
- Communications equipment
- Tactical operations
Certification
- Chemical, Biological, Radiological, and Nuclear(CBRN) Specialist Course, United States Army Chemical Corps Regiment, 2022 - April 27th
- Toxic Agent Training at the Chemical Defense Training Facility (CDTF), United States Army Chemical Corps Regiment, 2022 - April 27th
- The 74D Physical Demands Training, United States Army Chemical Corps Regiment, 2022 - April 27th
- Certified Army Standard Weapons Training - M4, M17 9mm, 50. Cal Browning, M240B, M249B, Mk17, Mounted 50. Cal Browning, Mounted M240B, Mounted M249B, Vehicle Mounted 50. Cal, Vehicle Mounted M240B.
Timeline
74D - CBRN
United States Army
11.2021 - 09.2024
Retail Sales Associate
Ace Hardware
02.2021 - 08.2021
GED -
Maricopa Community Colleges, Rio Salado Community College
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