William Vader
Olathe,KS
Summary
Results-driven customer service professional with 20+ years of experience in restaurant and bar ownership and management. Proven expertise in operations, financial oversight, hiring, training, and marketing. Strong leadership skills with a passion for delivering exceptional guest experiences. Seeking a role in the hotel industry where I can apply my skills in operations, customer relations, and business development.
Overview
21
21
years of professional experience
Work History
Owner & Operator
Vader’s Bar & Deli
Olathe, KS
01.2012 - 01.2024
- Launched and managed a successful full-service restaurant and bar, transforming an office space into a thriving business
- Oversaw all aspects of operations, including licensing, permits, budgeting, and financial management
- Led hiring, training, and scheduling of staff, ensuring high levels of customer service and efficiency
- Developed and executed marketing strategies, including social media, PR, and local promotions, to drive brand awareness
- Designed and continuously refined menu offerings, becoming a leading destination for gluten-free dining
- Managed inventory, ordering, and vendor relations to optimize cost control and profitability
Owner & Operator
Avis Car Rental
Cheyenne, WY
01.2010 - 01.2011
- Managed day-to-day operations of an Avis Car Rental franchise within Cheyenne Airport
- Provided excellent customer service, ensuring seamless reservation fulfillment and vehicle availability
- Maintained car inventory, met corporate sales targets, and implemented upselling strategies to boost revenue
- Recruited, trained, and supervised staff, fostering a customer-focused team culture
Bar Manager
Zydeco’s
Fort Collins, CO
01.2003 - 01.2010
- Led front-of-house operations in a high-volume bar and restaurant, ensuring smooth service and staff coordination
- Managed hiring, training, and scheduling for bartenders and servers, improving team performance and efficiency
- Created and executed promotional events and nightly specials, increasing customer engagement and revenue
- Delivered outstanding guest experiences, handling high-pressure situations with professionalism and efficiency
Education
Business Management -
Kansas State University
Manhattan, KSBusiness Management -
University of Phoenix
Fort Collins, CO2008
Skills
- Staff Hiring
- Hiring
- Training
- Scheduling
- Customer Service
- Guest Satisfaction
- Budgeting
- P&L Management
- Cost Control
- Marketing
- Branding
- Social Media
- Inventory Management
- Supply Chain Management
- Event Planning
- Promotions
- POS Systems
- Reservation Systems
- B2B Sales
- Vendor Negotiations
Timeline
Owner & Operator
Vader’s Bar & Deli
01.2012 - 01.2024
Owner & Operator
Avis Car Rental
01.2010 - 01.2011
Bar Manager
Zydeco’s
01.2003 - 01.2010
Business Management -
Kansas State University
Business Management -
University of Phoenix