William Van Amber
Springfield,MO
Summary
Results-driven logistics professional with solid background in overseeing distribution operations and ensuring seamless supply chain management. Known for strong problem-solving abilities and collaborative approach to achieving organizational goals. Committed to fostering team environment and adapting to dynamic work conditions.
Overview
28
28
years of professional experience
Work History
Distribution Specialist
ROI
09.2010 - 04.2025
- Uncovered and resolved errors with minimal oversight.
- Conducted research to address shipping errors and packaging mistakes.
- Trained new team members on distribution procedures, improving overall productivity and efficiency within the department.
- Trained new team members all powered industrial lift trucks.
- Conducted research to address shipping errors and packaging mistakes.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Proficient WMS Tecsys and Lawson receiving .
- Assisted in implementing warehouse safety protocols, maintaining a safe working environment for all staff members.
- Picked orders, scanned products and packed boxes.
- Collaborated with Customer service and departments at the hospital to resolve issue with items and orders
Store Manager
Dollar Tree Stores
08.2001 - 09.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Seasonal Department Manager
Kmart Corporation
03.1998 - 08.2001
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Department Manager
Venture Department Stores
11.1996 - 03.1998
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Sarcoxie High School
Sarcoxie05-1996
Skills
- Order picking
- Troubleshooting skills
- Shipping and receiving
- Warehouse organization
- Warehouse operations
- Safety procedures
- Warehouse management systems
- Resolving operational issues
- Maintaining safety standards
- Teamwork and collaboration
- Customer service
- Problem-solving
- Reliability
Timeline
Distribution Specialist
ROI
09.2010 - 04.2025
Store Manager
Dollar Tree Stores
08.2001 - 09.2010
Seasonal Department Manager
Kmart Corporation
03.1998 - 08.2001
Department Manager
Venture Department Stores
11.1996 - 03.1998
High School Diploma -
Sarcoxie High School
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