William Vaughan
Lead Of Infrastructure Services
Midlothian,VA
Summary
Experienced Infrastructure Architect well-versed in designing and delivering a wide range of infrastructure solutions. Strategic and tactical planner with a decisive approach and analytical problem-solving skills. Looking for a long-term position with room for advancement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Of Infrastructure Services
Networking Technologies And Support
08.2018 - Current
- Designed and implemented system security and data assurance.
- Spearheaded technology refresh projects, upgrading outdated equipment to improve overall performance levels while adhering to strict budgets constraints.
- Wrote detailed architectural design plans, security requirements, and specifications.
- Managed complex troubleshooting efforts, diagnosing issues quickly to avoid prolonged downtime periods for crucial systems.
- Oversaw field operations on daily duties for the teams in the field.
Lead Technician
Live Wire Inc.
09.2015 - 08.2018
- Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Coordinated with vendors for procurement of required parts and materials, negotiating favorable pricing terms.
- Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
- Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.
Education
High School Diploma -
Manchester High School
Midlothian, VA 05.2001 -
Skills
Business Continuity
Telecommunications
Data Center Management
Project Management
Installation Management
Technical architecture
Communication and Team Collaboration
Multitasking
Attention to Detail
Task Prioritization
System Testing
Written Communication
Accomplishments
- Supervised team of 10 staff members.
- Presidential award winner year 2023.
- Employee of the month winner.
- Multiple jobs completed under budget and schedule
Certification
Virginia Department Of Criminal Justice Services
Timeline
Lead Of Infrastructure Services
Networking Technologies And Support
08.2018 - Current
Lead Technician
Live Wire Inc.
09.2015 - 08.2018
High School Diploma -
Manchester High School
05.2001 -