Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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William Vaughan

Lead Of Infrastructure Services
Midlothian,VA

Summary

Experienced Infrastructure Architect well-versed in designing and delivering a wide range of infrastructure solutions. Strategic and tactical planner with a decisive approach and analytical problem-solving skills. Looking for a long-term position with room for advancement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Of Infrastructure Services

Networking Technologies And Support
08.2018 - Current
  • Designed and implemented system security and data assurance.
  • Spearheaded technology refresh projects, upgrading outdated equipment to improve overall performance levels while adhering to strict budgets constraints.
  • Wrote detailed architectural design plans, security requirements, and specifications.
  • Managed complex troubleshooting efforts, diagnosing issues quickly to avoid prolonged downtime periods for crucial systems.
  • Oversaw field operations on daily duties for the teams in the field.

Lead Technician

Live Wire Inc.
09.2015 - 08.2018
  • Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
  • Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Coordinated with vendors for procurement of required parts and materials, negotiating favorable pricing terms.
  • Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.

Education

High School Diploma -

Manchester High School
Midlothian, VA
05.2001 -

Skills

Business Continuity

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Accomplishments

  • Supervised team of 10 staff members.
  • Presidential award winner year 2023.
  • Employee of the month winner.
  • Multiple jobs completed under budget and schedule

Certification

Virginia Department Of Criminal Justice Services

Timeline

Lead Of Infrastructure Services

Networking Technologies And Support
08.2018 - Current

Lead Technician

Live Wire Inc.
09.2015 - 08.2018

High School Diploma -

Manchester High School
05.2001 -
William VaughanLead Of Infrastructure Services