William Villatoro Salvador
Amazon, Inc
Newark,United States
2
Languages
2
Certifications
10
years of professional experience
Motivated and detail-oriented Cybersecurity student with CompTIA A+ and Network+ certifications and hands-on technical experience gained through academic labs, independent projects, and self-directed learning. Skilled in computer hardware troubleshooting, networking fundamentals, Windows and Linux operating systems, and virtualization technologies. Practical experience configuring Windows Server 2022, managing Active Directory environments, and building and troubleshooting computer systems. U.S. Army Reserve veteran with strong problem-solving, teamwork, and organizational skills. Eager to apply technical knowledge, continue developing practical skills, and contribute to an IT Support or Help Desk team.
Work History
Warehouse Associate
4 Years 10 Months- Process approximately 10,000 inventory records daily using handheld RF scanners and warehouse management systems while maintaining accuracy and efficiency.
- Maintain accurate inventory records and support order fulfillment operations while adhering to established quality and safety procedures.
- Collaborate with team members to resolve operational issues, adapt to changing priorities, and meet productivity goals in a fast-paced environment.
Mortuary Affairs Specialist
8 Years- Utilized Army information systems and Microsoft Office applications (Word, Excel, Outlook) to maintain accurate operational records, reports, and documentation.
- Managed sensitive information in accordance with military regulations, maintaining confidentiality, accuracy, and compliance with established security procedures.
- Coordinated with military personnel to complete administrative tasks, maintain inventory accountability, and support mission requirements in fast-paced environments.
- Completed eight years of military service, including a nine-month overseas deployment, demonstrating adaptability, teamwork, and professionalism under pressure.
Transportation Security Officer
7 Months- Utilized electronic screening and reporting systems to document security-related activities while maintaining accuracy and attention to detail.
- Communicated effectively with team members and supervisors to coordinate checkpoint operations, address security concerns, and maintain efficient workflows.
- Followed federal security regulations and established procedures to maintain compliance in a fast-paced, high-security environment.
Education
- Networks and Cybersecurity
- Completed approximately 60 credit hours in cybersecurity and networking-related coursework.
- Relevant coursework includes Network Security, Cybersecurity Fundamentals, Ethical Hacking, Networking Concepts, and IT Infrastructure.
- Developed foundational knowledge of network configuration, system security, risk management, and troubleshooting through classroom labs and practical assignments.
- Familiar with Microsoft Windows, Linux operating systems, Wireshark, Nmap, and basic Python concepts.
Skills
Networking: TCP/IP
DNS
DHCP
IP Addressing
Subnetting
Virtualization: Oracle VirtualBox
Virtual Machine Configuration
Network Troubleshooting: Connectivity Diagnostics
IP Configuration
Ping
Traceroute
Network Security: Firewalls
VPNs
Wireless Security
Network Segmentation Fundamentals
Security Concepts:
Operating Systems: Windows 10/11
Windows Server 2022
Ubuntu Linux
Hardware: PC Assembly
Hardware Troubleshooting
Component Installation
System Administration: Active Directory
User Account Management
Organizational Units
Security Groups
Microsoft Office
Customer Service: Professional Communication
Active Listening
Problem Resolution
Team Collaboration: Teamwork
Coordination
Cross-Functional Communication
Interpersonal Skills: Adaptability
Professionalism
Conflict Resolution
Certification
Network+
Languages
Spanish (Native)
English (Proficient)
Personal Information
Title: Information Technology
Timeline
Warehouse Associate
Amazon, Inc
12.2021 - CurrentRead More
Transportation Security Officer
Transportation Security Administration
05.2021 - 12.2021Read More
Mortuary Affairs Specialist
US Army
03.2017 - 03.2025Read More
University of Maryland Global Campus
from Networks and Cybersecurity
Read More