Open To Work
William Walk
Corporate
Macomb,MI
Work Preference
Summary
Results-driven Management Professional with expertise in team leadership and operational efficiency. Proven track record in strategic planning, process improvement, and fostering collaboration to achieve measurable outcomes. Committed to cultivating accountability and excellence while adapting to evolving organizational demands.
Overview
14
14
years of professional experience
Work History
Paint Specialist
Sherwin-Williams Paint Store
08.2025 - 12.2025
- Enhanced customer satisfaction by recommending suitable paint products and finishes.
- Prepared surfaces for painting through effective cleaning, sanding, and priming techniques.
- Achieved optimal coverage by applying paints using brushes, rollers, and sprayers.
- Maintained adequate inventory of paint supplies to ensure seamless operations.
- Developed customized color matching solutions to meet client specifications and expectations.
- Coordinated with contractors to ensure timely project delivery and paint schedules.
Freight Team Associate
Lowes Home Improvment
02.2025 - 09.2025
- Ensured timely delivery of goods by coordinating freight loading and unloading.
- Achieved inventory accuracy through regular cycle counts and thorough audits.
- Utilized forklifts and pallet jacks for efficient material transportation.
- Trained new team members on safety protocols and operational standards.
- Resolved shipping schedule issues to uphold service quality and standards.
- Collaborated with teams to enhance logistics operations and inventory management.
Gaming Associate
GameStop
11.2023 - 06.2025
- Enhanced customer engagement through effective communication and game expertise.
- Maintained a clean gaming environment to optimize player experiences.
- Resolved player inquiries efficiently, ensuring high satisfaction levels across the board.
- Monitored operations to ensure compliance with safety and regulatory standards.
- Delivered exceptional service to improve customer shopping experience and drive sales.
- Managed cash transactions accurately, adhering to company cash handling policies.
Assistant Store Manager
Spirit Halloween
09.2021 - 11.2023
- My responsibilities were making sure inventory was put up and restocked, making sure that customers found what they were looking for and had a positive experience in my store. I also trained several employees to better understand the store layout, inventory, and made sure they stayed on track of their given task. Assess customer's needs, aid, and information about the product. Comply with inventory control procedures. Ensure high levels of customer satisfaction by delivering excellent sales and service. Maintain in-stock supply and merchandise products on the sales floor. Process point of sale purchases and handle returns of merchandise. Remain knowledgeable of product line features. Welcome customers to the store and answer their questions. Suggest ways to improve sales through new sales promotions.
Sales Associate
Hot Topic
09.2020 - 01.2021
- My duties and responsibilities were to make sure that the store was properly organized and stayed cleaned. Also, to provide customers with an amazing experience and have proper knowledge of the stores products and deals/sales going on. Also being able to be good a communication and teamwork and be able to run the register and control the sales floor, if need be, at any point. Also making sure inventory was put up and restocked, making sure that customers found what they were looking for and had a positive experience in the store and would want to come back again.
Assistant Manager
Great Lakes Ace Hardware
06.2020 - 10.2020
- My responsibilities were making sure inventory was put up and restocked, making sure that customers found what they were looking for and had a positive experience in my store. I also trained several employees to better understand the store layout, inventory, and made sure they stayed on track of their given task. Assess customer's needs, aid, and information about the product. Comply with inventory control procedures. Ensure high levels of customer satisfaction by delivering excellent sales and service. Maintain in-stock supply and merchandise products on the sales floor. Process point of sale purchases and handle returns of merchandise. Remain knowledgeable of product line features. Welcome customers to the store and answer their questions. Suggest ways to improve sales through new sales promotions.
Clicklist Manager
Kroger
08.2019 - 03.2020
- My responsibilities were to make sure the customer’s order is successfully and properly stored and delivered at its proper time. I also help make sure that my department is neat and tightly and well organized. I make sure we are speedy fast, that our satisfactory rating constantly progresses, and that our revenue keeps increasing every quarter/period. Making sure that inventory is in order and making sure my coworkers are happy and able to get the hours they need and satisfaction they deserve from working and understand teamwork.
Department Manager
The Home Depot
04.2018 - 05.2019
- My responsibilities were making sure inventory was put up and restocked, making sure that customers found what they were looking for and had a positive experience in my store, Maintained an 85% satisfaction rating over a 10-month period as a customer care representative. I also trained several employees to better understand the store layout, inventory, and made sure they stayed on track of their given task. Assess customer’s needs, aid, and information about the product. Comply with inventory control procedures. Ensure high levels of customer satisfaction by delivering excellent sales and service. Maintain in-stock supply and merchandise products on the sales floor. Process point of sale purchases and handle returns of merchandise. Remain knowledgeable of product line features. Welcome customers to the store and answer their questions. Suggest ways to improve sales through new sales promotions.
Assistant Manager
Tony’s Landscaping Company
05.2012 - 11.2018
- Ensured safe operation of all ground and gardening equipment for efficiency.
- Performed snow removal tasks promptly to maintain accessibility during winter.
- Monitored health and aesthetics of garden plants and trees consistently.
- Executed routine lawn maintenance tasks to enhance grounds' appearance.
- Facilitated training sessions for new landscape staff to improve team performance.
- Applied fertilizers and pesticides regularly to promote healthy lawns and gardens.
Education
Associate Degree - Photography, Medical, And Architecture
Macomb Community College
Warren, MI05.2021
Highschool Diploma - Photography
Roseville High School
Roseville, MI05.2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Problem-solving aptitude
- Work Planning and Prioritization
- Multitasking Abilities
- Problem-solving
- Adaptability and flexibility
- Attention to detail
- Financial records oversight
- Data analysis
Languages
Spanish
Limited Working
Japanese
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Architecture
Volunteering
Sports
Song Writing and Poetry
Blogging and Graphic Design
Game Design and Coding
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Paint Specialist
Sherwin-Williams Paint Store
08.2025 - 12.2025
Freight Team Associate
Lowes Home Improvment
02.2025 - 09.2025
Gaming Associate
GameStop
11.2023 - 06.2025
Assistant Store Manager
Spirit Halloween
09.2021 - 11.2023
Sales Associate
Hot Topic
09.2020 - 01.2021
Assistant Manager
Great Lakes Ace Hardware
06.2020 - 10.2020
Clicklist Manager
Kroger
08.2019 - 03.2020
Department Manager
The Home Depot
04.2018 - 05.2019
Assistant Manager
Tony’s Landscaping Company
05.2012 - 11.2018
Associate Degree - Photography, Medical, And Architecture
Macomb Community College
Highschool Diploma - Photography
Roseville High School