Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Walker

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adept at splicing cables, building boxes and testing systems. Knowledgeable about telecommunication systems layouts, safety protocols and regulatory requirements. Highly organized and detail-oriented with a remarkable work ethic and the willingness to learn something new.

Overview

12
12
years of professional experience

Work History

Fiber Optic Splicer

Mountain West Telecom
12.2021 - 09.2023
  • Performed repairs on severed fiber cables to restore to complete functionality.
  • Spliced, bonded, ground and terminated cables.
  • Built splice cases to enclose exposed transmission lines.
  • Tested fiber optic cables and documented results.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Responded to service requests during and after business hours.
  • Coordinated installation of new users and relocations of existing users.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Maintenance Worker

WERCS
10.2020 - 12.2021
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Installed new locks, door handles, and door closers.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Positively engaged with customers and maintained professional appearance as company representative.

Ranch Hand

S Lazy S Ranch
04.2019 - 10.2020
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Maintained equipment and ranch structures.
  • Performed repairs and preventive maintenance on equipment and property.
  • Branded and tagged livestock for proper identification and security when lost and stolen.
  • Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
  • Cared for about [250 pairs] animals by feeding, watering, vaccinating and assisting with birthing.
  • Repaired equipment and animal living spaces.
  • Herded livestock using horses or ranch ATVs.
  • Moved livestock by herding animals to different ranch locations to avoid pasture damage.
  • Worked with ranch hands to clean stables and riding areas.
  • Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
  • Assisted laborers by loading and unloading heavy machinery and equipment.
  • Maintained safety when using equipment and tools by following established precautions.
  • Observed animals and notified supervisor of signs of illness.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Rotated animals between grazing areas to provide enough access to food.
  • Oversaw feeding, watering and health monitoring of [cattle] stock, prioritizing health and wellness.
  • Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.

Janitor

307 Janitorial LLC
10.2018 - 04.2019
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Maintained floor cleaning and waxing equipment.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Checked in and stocked inventory throughout facility.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Reported damages and hazardous conditions to management for further action.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

CNA

ENCORE
05.2016 - 02.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Recorded status and duties completed in logbooks for management.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Call Center Reservationist

Mariott Hotel
06.2015 - 10.2015
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.

Shift Lead/assistant Manager

Dunkin' Donuts
12.2013 - 09.2015
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.

Ranch Hand

Ted Turner Ranch- Spike Box
08.2011 - 08.2012
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Maintained equipment and ranch structures.
  • Performed repairs and preventive maintenance on equipment and property.
  • Branded and tagged livestock for proper identification and security when lost and stolen.
  • Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
  • Herded livestock using horses or ranch ATVs.
  • Moved livestock by herding animals to different ranch locations to avoid pasture damage.

Education

ETA- Certification - Fiber Optics

Light Brigade
Omaha
07.2022

High School Diploma -

State Accredited High School Diploma
Nebraska
09.2006

Skills

  • Terminating Cables
  • Customer Satisfaction
  • Environmental Conditions
  • Testing Devices
  • Livestock Care
  • Land Preparation
  • Worker Training
  • Cleaning and Sanitizing
  • Crack Sealing
  • Heavy Lifting
  • Client Requirements
  • Daycare Management
  • Social Support

Timeline

Fiber Optic Splicer

Mountain West Telecom
12.2021 - 09.2023

Maintenance Worker

WERCS
10.2020 - 12.2021

Ranch Hand

S Lazy S Ranch
04.2019 - 10.2020

Janitor

307 Janitorial LLC
10.2018 - 04.2019

CNA

ENCORE
05.2016 - 02.2018

Call Center Reservationist

Mariott Hotel
06.2015 - 10.2015

Shift Lead/assistant Manager

Dunkin' Donuts
12.2013 - 09.2015

Ranch Hand

Ted Turner Ranch- Spike Box
08.2011 - 08.2012

ETA- Certification - Fiber Optics

Light Brigade

High School Diploma -

State Accredited High School Diploma
William Walker