Overview

Work History

Education

Skills

Timeline

William Walker

Tallahassee,FL

Overview

3

3

years of professional experience

Work History

Assistant Project Manager

N/A

07.2023 - 08.2024

Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Planned, monitored and analyzed project costs to meet financial goals.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.

Rental Car Cleaner

Avis Budget Group

09.2022 - 07.2023

Minimized downtime between rentals through rapid yet thorough completion of all assigned tasks on time.
Increased positive feedback from clients by providing exceptional service and ensuring clean, well-maintained vehicles.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
Demonstrated adaptability when handling unforeseen challenges or changes in daily workload, ensuring consistent results under pressure situations.

Server

Applebee's

01.2022 - 07.2022

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Handled cash transactions accurately, contributing to balanced daily financial reports.

Host

Applebee's

01.2022 - 07.2022

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to team success through effective communication and cooperation with coworkers and management.

Education

Associate of Science - Psychology

Tallahassee Community College

Tallahassee, FL

05.2025

Skills

Project monitoring
Quality Control
Technical understanding
Strong Work Ethic
Exceptional customer service
Guest Engagement

Team player mentality
Adaptable to change
Effective Time Management
Adherence to Safety
Reliability and punctuality

Timeline

Assistant Project Manager

N/A

07.2023 - 08.2024

Rental Car Cleaner

Avis Budget Group

09.2022 - 07.2023

Server

Applebee's

01.2022 - 07.2022

Host

Applebee's

01.2022 - 07.2022

Associate of Science - Psychology

Tallahassee Community College