William Warren

Started in 2006 as part-time janitor, promoted to full-time janitor 2016, the promotion to maintenance tech in 2020

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Followed work orders and specifications for replacement, repair, or maintenance of residential systems
• Followed safety protocols to minimize workplace accidents.
• Inspected and maintained equipment to keep items in top working condition.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Installed new locks and door handles.
• Collaborated with team members to complete larger repair projects efficiently.
• Trained new employees on proper use and care of tools, machinery, and safety protocols.
• Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
• Assisted management in developing long-term plans for equipment upgrades and replacements.
• Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
• Revamped workshop organization, leading to more efficient workflow and easier access to tools.
• Installed and maintained plumbing and HVAC systems.
• Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
• Fostered a positive work environment through teamwork, collaboration, and maintaining an organized workspace.
• Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
• Worked quickly on emergency on-call requests in order to resolve residential disruptions
• Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
• Organized and maintained inventory of spare parts and equipment consumables.
• Repaired and replaced pumps, valves and motors.
• Rewired and replaced faulty electrical components in equipment.

• Kept records of pickups and deliveries and obtained necessary signatures and receipts.
• Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
• Developed strong relationships with customers by providing professional and courteous service during deliveries.
• Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.
• Remained knowledgeable about current product offerings; effectively communicated this information to customers during deliveries as needed.
• Checked parts computer for stock items and initiated special orders.
• Fostered a safe work environment by adhering to all company safety guidelines and reporting any observed hazards or violations.

Started in 2001 as a guard, promoted to Supervisor in 2007

• Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
• Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
• Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
• Monitored alarm systems to ensure prompt response to any triggered alerts or potential threats within the facility''s premises.
• Established strong working relationships with other departments to enhance collaboration and facilitate a comprehensive approach to security management.
• Screened vendors and contractors before granting access to restricted areas within building
• Trained security workers on site-specified procedures.