Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Watson

Chula Vista,CA

Summary

Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Overview

7
7
years of professional experience

Work History

Crew Member

Trader Joes
09.2021 - Current
  • Maintained focus on promoting and driving sales, including execution of next season planning
  • Reported losses, Team building skills, Time management, Driving customers to try out new products, Customer relationship management
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.

Assistant Manager

Braums
03.2017 - 07.2021
  • Assisted General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance
  • Supervised hourly and temporary personnel, providing work direction and reviewing work processes
  • Collaborated with store manager to direct and delegate work assignments and verify execution of plans and strategies across store
  • Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale
  • Coached and managed performance for store associates and developed bench of talented workers
  • Attended store walkthroughs with management team and followed-up on directives and recommendations
  • Managed allocation of staff resources through close monitoring and projected future staff needs
  • Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with products offered
  • Analyzed productivity reports to manage overall performance
  • Maintained focus on promoting and driving sales, including execution of next season planning
  • Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management
  • Communicated regularly with management team concerning all aspects of sales, customer feedback, and associate performance
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Associate of Science - Psychology

Southwestern College
Chula Vista, CA
05.2024

High School Diploma -

Wichita Southeast
Wichita, Kansas
05.2021

Skills

  • Reporting and documenting
  • Staff development
  • Orientation and training
  • Administer finances
  • Collaborate cross-functionally
  • Oversee operations
  • Build successful teams
  • Sales monitoring
  • Customer Service
  • Problem-Solving
  • Time Management
  • Teamwork and Collaboration

Timeline

Crew Member

Trader Joes
09.2021 - Current

Assistant Manager

Braums
03.2017 - 07.2021

Associate of Science - Psychology

Southwestern College

High School Diploma -

Wichita Southeast

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William Watson