WILLIAM WEBB
Menifee,US
Summary
Dedicated to learning, growing, and succeeding in fast pace environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Returns Team Lead (Supervisor)
P & G Distribution
08.2019 - Current
- Trained new employees on job responsibilities, company policies, and safety procedures for quick onboarding
- Maintained strong vendor relationships, which included arranging eco approved destruction of damaged product delivery, as well as managing specific shipment or paperwork issues at all stages
- Inspect product inventory for quality and quantity issues, and refunds.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Handled emergency spills and environmental cleanup requests with organized approach.
- Prepared containers for long-distance shipping and coordinated transportation with contractors.
Security Services Supervisor
Community Hospital of the Monterey Peninsula
11.2013 - 06.2018
- Developed and delivered training materials and courses that were both effective and efficient
- Used active listening, conflict resolution, and dynamic communication skills to quickly and effectively resolve issues
- Greeted daily multitude of patients, visitors, staff upon their arrival, offered assistance, and answered questions to build rapport and retention.
- Achieved results by working with staff to meet established targets.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Unit Production Manager
Capital One
11.1996 - 01.2013
- Devised and put into action strategies to boost operational efficiency and accuracy
- Conducted performance reviews, awarding praise and making suggestions for improvement each quarter
- Was in charge of warehouse improvement initiatives in order to improve operational efficiencies and revenue
- Identified and resolved issues with team production and performance to maintain consistent quality levels
- Prepared, calibrated, and monitored production machinery to maintain optimal production levels and consistently meet daily targets.
Education
No Degree - Computer Networking
Central Coast College
Salinas, CA06.2003
Skills
- Customer service
- Problem resolution
- First Aid/CPR
- MS Office
- Safety and compliance
- Distribution and warehousing
- Forklift operations
- Staff supervision
- Business operations
- Organization
- Operational improvement
- Quality Control
- Performance Improvement
- Workplace Safety
Timeline
Returns Team Lead (Supervisor)
P & G Distribution
08.2019 - Current
Security Services Supervisor
Community Hospital of the Monterey Peninsula
11.2013 - 06.2018
Unit Production Manager
Capital One
11.1996 - 01.2013
No Degree - Computer Networking
Central Coast College
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