Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Whitehead

North Pole,AK

Summary

Proven leader and efficient problem-solver with extensive experience in roles ranging from Counter Salesperson at NAPA Auto Parts to General Manager at Northern Light Services. Excelled in team leadership and organizational skills, achieving significant improvements in operational efficiency. Demonstrated expertise in mechanical equipment maintenance and customer relationship management, contributing to sustained business growth.

Overview

21
21
years of professional experience

Work History

Counter Salesperson

NAPA Auto Parts - Genuine Parts
10.2023 - 07.2024

Assist retail/wholesale customers with their automotive questions and assist them in getting correct automotive parts from the store stock or online. Used point of sale computer for all transactions and returns. Performed store closing processes, including till counts, safe counts, and setting store alarms.

Building Maintenance Worker

Everts Air Cargo
10.2021 - 12.2022

Performed routine and periodic inspections for repair maintenance work to prevent breakdowns of facilities, machinery, or equipment. Performed handyman, carpenter, and plumbing duties Provided maintenance and repairs to all boiler systems. Worked with customers, vendors, and facility management through our work order system. Provided estimates and material requirements needed to perform a job. Used heavy equipment to perform job tasks. Performed management duties Performed facility reviews for safety hazards.

General Manager

Northern Light Services
02.2019 - 12.2020

Boiler repair and maintenance. Installed and removed boiler systems. Repaired and provided maintenance service on refrigeration systems. Assisted in repairs to maintenance of company vehicles. Assisted CEO with sales and marketing to acquire new customers.

Pro Associate - Sales

Home Depot
01.2015 - 12.2018

Assisted contractors with their supply order needs. Ensured transactions were handled quickly and accurately. Developed one on one relationships with our commercial and professional customers.

Truck Driver - Long Haul

Black Gold Transport
04.2013 - 05.2016

Safely and efficiently tie down and transport freight from various locations in Alaska. Proficient reading and following permitted route or designated route. Maintained log book to FMCSA/state regulations. Performed pre trip/post trip inspections to truck and trailers. Worked in subzero temperatures. Snow and ice driving experience. Drove the ice road to Prudhoe Bay.

Millwright /Fabrication Welder

Black Thunder Coal Mine, Arch Coal
03.2003 - 11.2011

Installed stationary industrial machinery and mechanical equipment according to layout plans. Operated machine tools to fabricate parts during overhaul, maintenance, or setup of machineries. Inspected and examined all machinery and equipment to detect malfunctions or irregularities. Replaced defective parts of machines and adjusted clearances and alignment of moving parts. Used hoisting and rigging equipment to move heavy machinery. Adhered to all workplace safety policies, regulations, and compliances. Read and interpreted blueprints and schematics to understand machinery design and layout. Made repairs and modified equipment by welding, soldering and brazing to avoid production delays. Troubleshot machinery problems and suggested accurate repairs. Supervised a crew of 15 employees.

Education

No Degree - Welding Fabrication

Mitchell Technical Institute
Mitchell, SD
03.2006

High School Diploma -

Sturgis Brown High School
Sturgis, SD
06.1986

Skills

Quick Learner - Organizational Skills - Dependable

Honest and Dependable - Problem-solving abilities

Networking abilities - Self Motivation - Adaptability

Team Leadership

Timeline

Counter Salesperson

NAPA Auto Parts - Genuine Parts
10.2023 - 07.2024

Building Maintenance Worker

Everts Air Cargo
10.2021 - 12.2022

General Manager

Northern Light Services
02.2019 - 12.2020

Pro Associate - Sales

Home Depot
01.2015 - 12.2018

Truck Driver - Long Haul

Black Gold Transport
04.2013 - 05.2016

Millwright /Fabrication Welder

Black Thunder Coal Mine, Arch Coal
03.2003 - 11.2011

No Degree - Welding Fabrication

Mitchell Technical Institute

High School Diploma -

Sturgis Brown High School
William Whitehead