William Whiteside
Bedford,OH
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
3
3
years of professional experience
Work History
Coordinator
L’Oréal Professional
Streetsboro, Ohio
10.2021 - Current
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Analyzed data to identify trends in customer behavior and preferences.
- Developed strategies to improve operational procedures and reduce costs.
- Conducted regular training sessions for staff members on new software programs or processes.
- Prepared detailed expense reports for all departmental activities.
- Facilitated communication between different departments in order to resolve issues quickly.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Education
Arts
Tri-C
Bedford, OH09-2008
High School Diploma -
Bay City Central
1624 Columbus Ave, Bay City, Mi 4870806-2005
Skills
- Project Management
- Database Management
- Information Collection
- Document Management
- Data Entry
- Event Planning
- Project assistance
- Business Development
- Event Coordination
- Work Planning and Prioritization
- CRM Software
- Customer Service
- Process Improvement
- Strategic Planning
- Project Support
- Project Coordination
Timeline
Coordinator
L’Oréal Professional
10.2021 - Current
Arts
Tri-C
High School Diploma -
Bay City Central
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