William Willis
Anaheim,CA
Summary
Experienced sales professional with 10 years of success in securing high-value deals, retaining clients, and handling objections in fast-paced environments. Known for converting cold prospects into loyal accounts through value-driven conversations and targeted outreach. Proven track record of managing the entire sales process, from initial contact to customer onboarding and collections. Skilled in leadership, analyzing buyer behavior, and consistently achieving top performance status.
Overview
12
12
years of professional experience
Work History
Sales Closer / Retention Specialist
Appsolutely Media LLC
04.2022 - Current
- Promoted from Retention Specialist after consistently recovering accounts by addressing objections and demonstrating measurable results.
- Manage full-cycle sales efforts, from outbound prospecting and cold outreach to onboarding and long-term client retention.
- Turn high-intent prospects into loyal accounts by presenting clear ROI and removing friction in the decision-making process.
- Shape the front-end outreach strategy by guiding reps on market selection and optimizing messaging for better lead-to-close ratios.
Case Manager / Client Account Coordinator
O'Hara & Greco Law
03.2013 - 04.2022
- Managed foreclosure surplus recovery cases, coordinated document preparation, and ensured accurate disbursement of surplus funds.
- Conducted skip tracing, client outreach, and direct communication with financial institutions and legal contacts.
- Helped clients navigate complex legal and financial processes with clear, professional guidance.
- Known for timely execution and attention to detail with sensitive client situations.
- Directly contributed to increased recovery success rates through proactive case management and follow-up.
Education
Diploma - General Education
Fullerton High School
Fullerton, CA2002
Skills
- High-Ticket Sales
- Client Retention
- Objection Handling
- Full-Cycle Sales
- Cold Outreach
- Upselling
Earlier Experience
Various Locations | Prior to 2009
Held several hands-on roles in logistics, construction, and delivery operations that laid the foundation for my work ethic and professional discipline.
- Developed strong reliability and punctuality, consistently meeting demanding schedules and time-sensitive project deadlines.
- Strengthened attention to detail while working in environments where precision, safety, and accuracy were non-negotiable.
- Practiced clear, respectful communication with team members, supervisors, and clients to ensure smooth operations and task coordination.
- Gained leadership under pressure by stepping up in high-intensity settings that required quick thinking and accountability.
- These early experiences helped build a performance-driven mindset that continues to shape how I approach goals, challenges, and team collaboration.
Timeline
Sales Closer / Retention Specialist
Appsolutely Media LLC
04.2022 - Current
Case Manager / Client Account Coordinator
O'Hara & Greco Law
03.2013 - 04.2022
Diploma - General Education
Fullerton High School
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