William Woodson
The Colony,USA
Summary
Results-oriented Project Manager with experience in Fortune 500 environments. Skilled in leveraging analytical and creative abilities to develop targeted marketing initiatives and reporting strategies. Committed to delivering measurable results and driving business growth while enhancing brand presence in competitive markets.
Overview
13
13
years of professional experience
Work History
Business Strategy Analyst 1
USAA Insurance
Plano, Texas
08.2024 - Current
- Proposed alternative solutions for leadership requests to enhance decision-making.
- Analyzed complaint trends to deliver insights on service and claims levels.
- Investigated root causes of complaints to inform resolution strategies.
- Microsoft Excel, SQL, Snowflake and Tableau are primarily used to help our business partners.
Senior Virtual Marketing Consultant
NATIONAL GENERAL AN ALLSTATE COMPANY
Dallas, USA
08.2020 - 01.2024
- Managed agent relationships and project/programs for Allstate Agents
- Examined key performance indicators with program level performances by using Microsoft Excel
- Analyzed revenue, data, market share, cost, sales and internal movement
- Monitored performance and generating leads through weekly meetings
Insurance Service Specialist
NATIONAL GENERAL INSURANCE
Cleveland, USA
01.2019 - 08.2020
- Assisted customers with policy inquiries while maintaining confidentiality of sensitive documents
- Managed challenging customer interactions to resolve issues effectively
- Managed customer inquiries and resolved issues related to insurance policies.
- Provided expert guidance on policy options and coverage details to clients.
- Facilitated claims processing by gathering necessary documentation from clients.
Senior Marketing Consultant
The Independent Collegian
Toledo, USA
08.2013 - 05.2018
- Prospected new clients and established relationships to create marketing and selling opportunities with local vendors
- Developed roadmaps and materials to communicate campaign progress while managing email marketing efforts
- Negotiated contracts and analyzed costs for news services
Education
Bachelor of Business Administration (BBA) - Marketing/Management
The University of Toledo
Toledo, OHSkills
- SQL
- Snowflake
- Tableau
- Power BI
- Microsoft Excel
- Data Analysis
- Analytics and Reporting
- Market Research
- Strategic Planning
- Project/Product Management
- Customer Service
- Relationship management
Timeline
Business Strategy Analyst 1
USAA Insurance
08.2024 - Current
Senior Virtual Marketing Consultant
NATIONAL GENERAL AN ALLSTATE COMPANY
08.2020 - 01.2024
Insurance Service Specialist
NATIONAL GENERAL INSURANCE
01.2019 - 08.2020
Senior Marketing Consultant
The Independent Collegian
08.2013 - 05.2018
Bachelor of Business Administration (BBA) - Marketing/Management
The University of Toledo