William Wright
Parts Sales Manager
Orlando,Florida
Summary
Focused Store Manager well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 6.5 years of progressive experience in field.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.
Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Goal-oriented manager with distinguished experience in Automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Parts Sales Manager
AutoZone
Orlando, FL
11.2016 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Ordered parts for customers, repair shops, and service departments for use in automotive equipment.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
Owner/Operator
Wright's Home Improvement
Elgin, Texas
01.2012 - 11.2016
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared annual budgets with controls to prevent overages.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Interviewed clients to determine remodeling needs, budget and financing needs.
- Completed remodeling of residential bathrooms, kitchens and basements.
- Demolished and dismantled commercial and residentual structures to prepare for remodel.
- Assembled and fastened materials to make framework or props, using glue, dowel pins and hand tools.
- Performed cabinet installation, door hanging and room framing.
- Operated electrical and mechanical tools to install structures and fixtures such as windows, frames, floorings and trim.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Hung sheetrock and drywall by attaching panels to studs, cutting adjoining panels and making cutouts around outlets and switches.
- Spread adhesives on flooring to prep for tile installation.
- Communicated regularly with clients to discuss progress and address any concerns.
- Created custom pieces to provide unique and personalized touches to living spaces.
- Inspected and tested fixtures and systems after installation to confirm proper and safe functioning.
- Managed project timelines and resources to complete projects on schedule and budget.
- Checked for plumbing issues to replace or repair faucets and pipes.
- Collaborated with architects, designers and homeowners to meet project goals.
- Inspected job site throughout renovation process to verify quality standards.
- Built and installed cabinets, countertops and shelving to provide additional storage and working spaces.
- Prepared cost estimates for labor and materials to help with planning.
- Developed innovative strategies to reduce material costs while increasing efficiency.
- Cleaned and disposed of debris to maintain safe and clean working environment.
Warehouse Associate
American Glass
Austin, TX
11.2008 - 12.2011
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as 50 pounds.
- Checked packages and merchandise for damage and notified vendors.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Worked safely around moving machinery.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Entered quantity received against purchase order in computer system.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated box or straight trucks and cargo vans.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Completed cycle counts and monthly inventory.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Sub-Contractor
Texas Department Of Transportation
Austin, TX
02.2004 - 11.2008
- Maintained and updated required materials needed for assigned jobs to sustain inventory.
- Conducted site inspections to verify quality control and customer satisfaction.
- Fallowed maps and schedules to set up and take down traffic counting equipment for the State of Texas.
- Followed safety rules set forth by TXDOT to insure my safety as well as the safety for the drivers that are on the roads.
Education
High School Diploma -
Bastrop High School
Bastrop, TX 09.1988 - 06.1992
Skills
Goal Setting
Improving customer satisfaction
Promotional planning
Operations management
Customer Relations
Staff Training
Returns processing
Purchasing oversight
Stock management
Accomplished manager
Coaching and mentoring
Sales processes
B to B sales
Improvement initiatives
Schedule optimization
Creative merchandising
Mathematical calculations
Business administration
Key Performance Indicators
Verbal and written communication
Job inspections
Maximizing profitability
Relationship building and management
Order management
Team leadership and coaching
Goals and performance
Operations
Strategic thinker
Training and mentoring
Merchandising
Accurate money handling
Customer Response
Staff Management
Staff training and development
Team Building
Personnel development
Mathematical aptitude
Hourly shift management
POS systems
Sales expertise
Store displays
Opening and closing procedures
Bank deposit procedures
Strong multi-tasking
Dependable and reliable
Decision-making skill
Meticulously detail-oriented
Scheduling knowledge
Timeline
Parts Sales Manager
AutoZone
11.2016 - Current
Owner/Operator
Wright's Home Improvement
01.2012 - 11.2016
Warehouse Associate
American Glass
11.2008 - 12.2011
Sub-Contractor
Texas Department Of Transportation
02.2004 - 11.2008
High School Diploma -
Bastrop High School
09.1988 - 06.1992