Optimized resource allocation by regularly monitoring project progress and adjusting priorities as needed.
Fostered a positive work environment by providing support, guidance, and constructive feedback to team members.
Evaluated potential risks for each project and developed contingency plans to minimize disruptions in operations.
Established strong relationships with stakeholders through effective communication of project status updates and progress reports.
Target Shop Manager
Constellis
07.2017 - 08.2019
Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
Assisted in recruiting, hiring and training of team members.
Mitigated business risks by working closely with staff members and assessing performance.
Marine Inboard/Outboard Mechanic
Wright Marine
03.2014 - 06.2017
Enhanced customer satisfaction by providing timely and efficient outboard motor repairs and maintenance.
Increased workshop productivity by implementing streamlined diagnostic procedures for common outboard engine issues.
Reduced repair turnaround time with a systematic approach to troubleshooting and problem-solving techniques.
Collaborated with team members, ensuring smooth operations in the service department and strengthening teamwork among staff.
Stayed up-to-date with industry advancements, attending training workshops to enhance technical knowledge on newer engines models.
Educated customers on proper outboard motor care, extending engine life and promoting repeat business opportunities.
Assisted in training new hires on company policies, procedures, and best practices for outboard motor servicing.
Education
No Degree - Yamaha Outboards
Yamaha University
High School Diploma -
Currituck County High School
Barco, NC
06.2012
Skills
Attention to Detail
Work Site Organization
Mechanical Troubleshooting
Installation Projects
Problem-Solving
Time Management
Work Prioritization
Timeline
Hvac Apprentice
Thermo-Trol Systems
03.2022 - Current
Assembly Supervisor
DWE-SPO
07.2019 - 02.2022
Target Shop Manager
Constellis
07.2017 - 08.2019
Marine Inboard/Outboard Mechanic
Wright Marine
03.2014 - 06.2017
No Degree - Yamaha Outboards
Yamaha University
High School Diploma -
Currituck County High School
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