Summary
Overview
Work History
Education
Skills
Timeline
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William Wright

Madison,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Server

Cotton Row Restaurant
Huntsville, AL
11.2023 - Current
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.

Sales Representative

Vizipay
Huntsville, AL
04.2022 - 06.2023
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Created successful strategies to develop and expand customer sales.

Sales Consultant

Home Depot
Madison, AL
01.2019 - 06.2022
  • Worked with fellow sales team members to achieve group targets.
  • Listened to customers to understand needs and refer to optimal services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Leveraged CRM system to manage sales activities and track sales performance.

Front Desk Patient Coordinator

Happi health
Huntsville, AL
05.2021 - 03.2022
  • Maintained an organized filing system of patient records, both electronically and hard copy.
  • Prepared charts for upcoming appointments and retrieved charts for current visits.
  • Processed payments from patients via cash, check or credit card transactions.
  • Provided assistance to patients with questions regarding their accounts or bills.
  • Greeted patients and visitors upon arrival, ensuring they were made to feel welcome.
  • Answered incoming calls in a professional manner, routing them to the appropriate department or personnel when necessary.
  • Scheduled appointments for patients utilizing the electronic medical records system.
  • Assisted with patient check-in, verifying insurance information and collecting co-pays.

Software Test Intern

James Clemens High School
Madison, AL
08.2020 - 11.2020
  • Maintained accurate records of all activities performed throughout internship period.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Education

Bachelor of Science - Mechanical Engineering Technology

University of Alabama At Huntsville
Huntsville, AL

Computer Programming Python

Self Thought

Skills

  • Positive and Professional
  • Point of Sale (POS) System Operations
  • Guest Engagement
  • Sales Techniques
  • Effective Customer Upselling
  • Sales Expertise
  • Relationship Management
  • Community Networking
  • Web technologies and services
  • Consultative Sales
  • Project Management
  • Calendar Management
  • Project Scheduling
  • Strong Work Ethic
  • Problem-Solving
  • Applicant Interviews
  • Patient Registration
  • Proficient in Python
  • Timesheet Management
  • Quality Assurance
  • Material Handling
  • Storage Organization
  • Loading and unloading
  • Clear Communication
  • Basic Mathematics
  • Barcode scanning
  • Heavy Lifting

Timeline

Server

Cotton Row Restaurant
11.2023 - Current

Sales Representative

Vizipay
04.2022 - 06.2023

Front Desk Patient Coordinator

Happi health
05.2021 - 03.2022

Software Test Intern

James Clemens High School
08.2020 - 11.2020

Sales Consultant

Home Depot
01.2019 - 06.2022

Bachelor of Science - Mechanical Engineering Technology

University of Alabama At Huntsville

Computer Programming Python

Self Thought

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William Wright