William Wright
Koerner Health DBA Vital Watch Health Management
RALEIGH,NC
1
Certificate
20
Years of experience
Dynamic healthcare leader with a proven track record in innovating care delivery models and enhancing client relationships. Expertise in organizational development and business analysis drives strategic partnerships that maximize operational efficiency.
Work History
Advisory Consultant
2 Years 1 Month- Innovated a novel care delivery model billable by medicare part B, in which Advanced Practice Providers can autonomously operate a business that can generate 2.6 - 2.7 million in annual revenue with a 30-35% EBITA.
- Created a service that allows registered nurses to be revenue generating in a provider model.
- Leveraged our service as value added benefit to the stakeholders in the independent living industry; senior apartments, private duty home care, hospital and rehab discharge planners.
Advisory Consultant
5 Months- Developed and implemented strategic partnerships to expand market reach and enhance client engagement.
- Conducted market analysis to identify growth opportunities and inform business strategies.
- Met with current clients to assess needs and develop improvement plans.
- Established strong relationships with stakeholders, driving customer satisfaction and loyalty initiatives.
- Elevated client engagement levels through regular communication updates and strategically planned touchpoints.
- Conducted market research and analyzed industry trends to inform business development strategies.
- Delivered compelling sales presentations that clearly communicated value propositions tailored to client needs.
Director of Hospice
1 Year- Directed interdisciplinary team to enhance patient care and improve quality of life for hospice patients.
- Implemented strategic initiatives to streamline operational processes and reduce response times for patient needs.
- Managed budget allocations and resource distribution to ensure efficient functioning of hospice services.
- Developed training programs for staff, focusing on best practices in palliative care and emotional support strategies.
- Evaluated program effectiveness through regular quality assessments, ensuring adherence to regulatory standards and best practices.
- Facilitated collaboration among healthcare providers to optimize patient-centered care pathways within the community.
Healthcare Administrator
5 Years 11 Months- Spearheaded the development of a new hospice and community palliative care service line.
- Managed a home health guided service to care for higher acuity patients in the home setting during the covid-19 pandemic.
- Coordinated with department heads to maximize hospital throughput during periods of high acuity, to mitigate diversion.
- Led cross-functional teams in quality improvement initiatives, driving operational excellence within healthcare services.
- Developed training programs for new staff, improving onboarding efficiency and knowledge retention.
- Managed budgeting processes, optimizing resource allocation while ensuring alignment with strategic organizational goals.
- Coordinated interdepartmental communications to enhance collaboration and streamline patient care workflows effectively.
- Analyzed healthcare policies to ensure compliance with regulations and standards, mitigating risks for the organization.
Clinical Nurse Consultant
1 Year- Collaborated with regulatory bodies to ensure compliance with healthcare standards and policies.
- Provided expert consultation for complex cases, ensuring comprehensive assessments and appropriate interventions were delivered.
- Conducted audits of medical records to ensure compliance with regulatory standards while maintaining patient confidentiality.
Registered Nurse
8 Years 10 Months- Coordinated with multidisciplinary teams to develop and implement individualized care plans for diverse patient populations.
- Implemented evidence-based practices to enhance clinical outcomes, contributing to overall quality of care at the facility.
- Monitored vital signs and conducted assessments to identify changes in patient conditions, facilitating timely interventions.
- Advocated for patients' needs within healthcare settings, ensuring their voices were heard during treatment planning discussions.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Key Account Manager
1 Year 7 Months- Developed and maintained strong relationships with clients, addressing inquiries and resolving issues promptly.
- Collaborated with sales teams to implement account strategies that enhanced customer satisfaction and loyalty.
- Coordinated communication between key accounts and internal teams to ensure alignment on product availability.
- Managed order processing and inventory tracking using ERP systems to optimize supply chain efficiency.
- Analyzed market trends to identify growth opportunities within assigned accounts, driving strategic initiatives.
- Developed and maintained strong relationships with key retail partners, enhancing collaboration and communication.
Key Account Coordinator
1 Year 6 Months- Led cross-functional meetings to align marketing initiatives with key account objectives, boosting brand visibility.
- Analyzed account performance metrics to identify trends, providing insights for strategic decision-making.
- Streamlined reporting processes, enhancing accuracy in account documentation and improving overall workflow efficiency.
- Trained new team members on best practices for account management and operational processes, fostering a collaborative environment.
- Managed account documentation, ensuring accurate record-keeping and compliance with company policies.
- Provided exceptional customer service by maintaining close contact with clients, anticipating their needs, and exceeding expectations at every opportunity.
Education
Master of Science - Health Care Administration
Bachelor of Science - Nursing
Bachelor of Science - Business
Skills
Business analysis
Innovation management
Strategic planning
Organizational development
Industry expertise
Market analysis
Change management
Team collaboration
Team leadership
Ethics and integrity
Certification
- Licensed Registered Nurse - 2013 - Present
Timeline
Advisory Consultant
Koerner Health DBA Vital Watch Health Management
08.2024 - CurrentRead More
Advisory Consultant
Cape Fear Valley Hospice - Joint Venture LHC
03.2024 - 08.2024Read More
Director of Hospice
Gentiva Hospice
03.2023 - 03.2024Read More
Healthcare Administrator
UNC Health Care System
04.2017 - 03.2023Read More
Clinical Nurse Consultant
Sanofi Pharmaceuticals
04.2016 - 04.2017Read More
Registered Nurse
UNC Health Care
05.2013 - 03.2022Read More
Key Account Manager
Burt's Bees
04.2008 - 11.2009Read More
Key Account Coordinator
Philips Electronics
10.2006 - 04.2008Read More
Appalachian State University
Master of Science from Health Care Administration
Read More
North Carolina Central University
Bachelor of Science from Nursing
Read More
Milligan Univerity
Bachelor of Science from Business
Read More