William Wrynn
Ipswich,MA
Summary
Proactive Facilities Marina Manager with extensive experience in marina management and business operations. Proven track record in increasing customer satisfaction, streamlining operations, and achieving financial growth through strategic planning and cost control measures. Skilled in relationship building, budget administration, and regulatory compliance.
Overview
27
27
years of professional experience
Work History
Owner
Will's Marine Tech
01.2010 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Facilities Coordinator - Marina Management
Liberty Port Marina
04.2016 - Current
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Ensured safety compliance by conducting regular inspections, identifying potential hazards, and implementing corrective actions.
- Managed budget for facilities operations, ensuring cost-effective allocation of resources and minimizing expenses.
- Performed routine maintenance tasks to maintain a clean, safe, and attractive environment for all building occupants.
Facilities Marina Manager
Beverly Port Marina
01.1998 - 08.2010
- Increased marina revenue by implementing effective marketing strategies and promoting available services.
- Optimized staff scheduling to ensure adequate coverage during peak hours while minimizing labor costs.
- Fostered a positive work environment by recognizing employee achievements and maintaining open communication channels allowing concerns to be addressed promptly.
- Maintained high customer satisfaction with proactive communication, addressing concerns promptly, and providing exceptional service.
- Reduced operational costs by negotiating favorable lease contracts for property rentals and managing utility usage more efficiently.
- Ensured proper documentation was maintained including insurance policies/licenses required for operating a successful Marina.
- Provided ongoing training opportunities for employees to enhance their skills in customer service, boat handling techniques, safety procedures among others.
- Streamlined marina operations for improved efficiency through regular evaluation of staff performance and updating procedural manuals.
- Developed strong relationships with vendors and suppliers for cost-effective procurement of goods and services.
- Managed financial aspects of the marina operations such as budgeting, forecasting, invoicing, collections, and expense tracking.
- Implemented an effective maintenance schedule for timely repairs and upkeep of docks, piers, boats, and other marina assets.
- Identified opportunities for business expansion, evaluating potential investments in additional facilities or services designed to increase revenue streams.
- Conducted market research analyzing competitor offerings allowing adjustments to pricing structures or amenities provided to maintain competitiveness within the industry.
- Enhanced safety measures, conducting regular inspections of facilities, equipment, and infrastructure to ensure compliance with regulations.
Education
Master Certification - Marine Engineering
Yamaha Education Center
New Hampshire 06.2014
Master Certification - Marine Engineering
Mercury Marine
Warwick, RI10.2008
High School Diploma -
Lynn Classical
Lynn, MA06.1988
Skills
- Work Order Management
- Vendor coordination
- Repairs and maintenance
- Budget Administration
- Special projects
- Building operations
- Maintenance
- Asset Management
- Grounds Maintenance
- Public Safety
- Construction
- Utilities
- Landscape maintenance
- Environmental Compliance
- Work Orders
- Equipment set up
- Teamwork and Collaboration
- Team Leadership
- Project Management
- Attention to Detail
- Analytical Thinking
- Task Prioritization
- Equipment Calibration
- Problem-Solving
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
Timeline
Facilities Coordinator - Marina Management
Liberty Port Marina
04.2016 - Current
Owner
Will's Marine Tech
01.2010 - Current
Facilities Marina Manager
Beverly Port Marina
01.1998 - 08.2010
Master Certification - Marine Engineering
Yamaha Education Center
Master Certification - Marine Engineering
Mercury Marine
High School Diploma -
Lynn Classical
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