Accomplished General Mangerwith progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
27
27
years of professional experience
Work History
Terminal Manager/Chief Operating Officer
Reliance Student Transportation
York, PA
11.2020 - 01.2023
Refined organizational structure to consolidate, streamline and delineate necessary functions.
Oversaw operations and coordinated with managers for daily operational effectiveness.
Collaborated with Executive staff and President/owner to develop and implement recommendations for service improvement.
Assisted operational oversight and budgetary supervision for 4 site locations.
Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
Business Manager/General Manager/Regional Manager
Durham School Services
Harrisburg, PA
02.2012 - 11.2020
Communicated with Transportation Director daily on issues involving contracted service and provided problem resolution.
Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Oversaw and improved all site safety requirements
Hired candidates and led staff to maximize productivity and eliminate process lags.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.