Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Yonke

Thief River Falls,MN

Summary

Dynamic supervisor with a proven track record at Northern Oaks assisted living Center, excelling in staff management and conflict resolution. Enhanced team productivity through effective training and process improvement, while ensuring compliance with safety protocols. Committed to fostering a positive work environment and delivering exceptional customer service.

Overview

21
21
years of professional experience

Work History

Supervisor Over Maintenance/housekeeping/laundry

Northern Oaks Living & Rehabilitation Center
12.2023 - 06.2025
  • Supervised daily operations of staff to ensure quality patient care and adherence to safety protocols.
  • Coordinated training programs for new hires, enhancing onboarding efficiency and staff competency.
  • Developed schedules for team members to optimize workforce allocation and maintain service levels.
  • Monitored compliance with health regulations, ensuring facility standards met state requirements consistently.
  • Led team meetings to communicate updates, address concerns, and reinforce organizational goals effectively.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Head Maintenance

Dakota Drive
12.2022 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Welder/lead Helper

Polaris Industries
01.2004 - 08.2019
  • Assisted in maintaining safe work environment by adhering to safety protocols and regulations.
  • Supported experienced welders by preparing materials and tools for welding tasks.
  • Learned to operate welding equipment, including MIG and TIG welders effectively.
  • Collaborated with team members to ensure timely completion of welding projects.
  • Observed best practices in metal fabrication and assembly processes for quality outcomes.
  • Conducted routine inspections of equipment to ensure optimal functionality and safety compliance.
  • Engaged in training sessions to enhance skills in various welding techniques and applications.
  • Adapted quickly to new challenges while learning technical specifications and project requirements.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Reduced workplace accidents through strict compliance with safety regulations and guidelines.
  • Increased production efficiency with expert time management skills and adherence to project deadlines.
  • Conducted thorough inspections of welds to ensure adherence to industry standards and codes.

Education

No Degree - Welding

Thief River Falls Tech
Thief River Falls

GED - General

Lincoln High
Thief River Falls, MN
1992

Skills

  • Goal oriented
  • Customer service
  • Staff management
  • Employee motivation
  • Attention to detail
  • Complex Problem-solving
  • Staff discipline
  • Team building
  • Processes and procedures
  • Process improvement
  • Relationship building
  • Policy enforcement
  • Conflict resolution
  • Verbal and written communication
  • Safety protocols
  • Coaching and mentoring
  • Staff education
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Time management
  • Excellent communication
  • Professionalism
  • Self motivation
  • Reliability
  • Continuous improvement
  • Problem-solving abilities
  • Teamwork
  • Team leadership

Timeline

Supervisor Over Maintenance/housekeeping/laundry

Northern Oaks Living & Rehabilitation Center
12.2023 - 06.2025

Head Maintenance

Dakota Drive
12.2022 - 12.2023

Welder/lead Helper

Polaris Industries
01.2004 - 08.2019

No Degree - Welding

Thief River Falls Tech

GED - General

Lincoln High

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