William Zhu
Irvine,CA
Summary
Developed strong collaborative and multitasking skills in a fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Overview
3
3
years of professional experience
Work History
Associate
Oke Poke
05.2022 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
Las Lomas High School
Walnut Creek, CA05.2024
Skills
- Customer service
- Time management
- Attention to detail
- Cash handling
- Adaptability and flexibility
- Reliable and punctual
- Task prioritization
- Customer assistance
Languages
Chinese (Mandarin)
Limited Working
Timeline
Associate
Oke Poke
05.2022 - 01.2025
High School Diploma -
Las Lomas High School
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