William Zulauf
Portland,OR
Summary
Results-driven Automotive Technician with extensive experience at Courtesy Ford-Lincoln Mercury. Expert in diagnosing complex vehicle issues using computerized diagnostic tools, while fostering a collaborative team environment. Proven ability to enhance service efficiency and customer satisfaction through effective troubleshooting and a commitment to continuous learning.
Professional automotive technician with hands-on experience in diagnostics, repairs, and maintenance. Strong focus on collaborating with team members to ensure efficient and accurate service delivery. Reliable in adapting to changing needs and achieving results. Skilled in troubleshooting, engine repair, and using diagnostic tools. Recognized for strong work ethic and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Automotive Technician Apprentice
Courtesy Ford-lincoln Mercury
06.2026 - Current
- Diagnosed and repaired automotive issues using diagnostic tools and equipment.
- Assisted senior technicians in performing routine maintenance and complex repairs.
- Maintained accurate service records to ensure compliance with safety standards.
- Collaborated with team members to streamline workflow and improve efficiency.
Automotive Technician
Ron Tonkin
Portland, OR
01.2024 - 05.2026
Automotive Technician
Courtesy Ford-lincoln Mercury
Portland, OR
05.2022 - 01.2024
- Diagnosed vehicle issues using advanced diagnostic equipment and software.
- Performed routine maintenance tasks, including oil changes, tire rotations, and brake inspections.
- Assisted in repairing electrical and mechanical components of vehicles to restore functionality.
- Collaborated with team members to troubleshoot complex automotive problems efficiently.
- Maintained accurate records of services performed to ensure transparency and accountability.
- Trained junior technicians on best practices for safety and repair techniques.
- Implemented process improvements that enhanced service efficiency and customer satisfaction.
- Oversaw quality control measures to uphold high standards in automotive repairs and services.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Education
High School Diploma -
Centennial High School
Portland, Oregon06.2022
Skills
- Automatic transmission
- Changing tires
- Clutch and driveline repairs
- Battery testing and replacement
- Shop safety practices
- Powertrain systems
- Troubleshooting skills
- Fabrication skills
- Fabrication experience
- Brake system proficiency
- Cooling system maintenance
- Suspension systems
- Continuous learning mindset
- Safety practices
- Computerized diagnostic tools
- Adaptability to new technology
- Vehicle inspection
- Filter replacements
- Soldering skills
- Driveability diagnostics
- System repairs
- Fuel system maintenance
- Exhaust system repairs
- Air conditioning service
- Managing parts
- Preventive Maintenance
- Electrical systems
- Welding
Timeline
Automotive Technician Apprentice
Courtesy Ford-lincoln Mercury
06.2026 - Current
Automotive Technician
Ron Tonkin
01.2024 - 05.2026
Automotive Technician
Courtesy Ford-lincoln Mercury
05.2022 - 01.2024
High School Diploma -
Centennial High School