William A Gonzalez
Palmdale,CA
Summary
Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.
Overview
12
12
years of professional experience
Work History
Inbound Supervisor
99 Cents Only
- Ensured proper documentation of all inbound shipments was maintained in accordance with company guidelines, reducing instances of lost or misplaced items within the warehouse.
- Streamlined inbound processes by implementing efficient scheduling and inventory management systems.
- Optimized warehouse space utilization by implementing an effective storage plan based on product types and priority levels.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
Outbound Supervisor
99 Cents Only
10.2020 - 04.2024
- Motivated employees by setting clear expectations, providing regular feedback, and recognizing outstanding achievements through reward programs or promotions as appropriate.
- Increased on-time shipments by rigorously tracking daily progress against goals and addressing any issues promptly.
- Streamlined outbound processes by implementing efficient scheduling and resource allocation strategies.
- Reduced order processing time by consistently monitoring staff performance and providing constructive feedback.
Supervisor of Operations
99 Cents Only
10.2020 - 04.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Streamlined operational processes by implementing efficient systems and procedures, resulting in increased productivity.
- cold warehouse
- dry warehouse
- Oversaw multiple projects simultaneously while adhering to strict timelines achieving project completion on time or ahead of schedule.
- Implemented quality control measures, ensuring consistent product delivery and meeting customer expectations.
- Motivated and trained employees to maximize team productivity.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
Lead Warehouse Associate
99 Cents Only
04.2016 - 10.2020
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
- Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
- Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
- Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
- Established effective relationships with internal stakeholders, such as sales and customer service teams, to better understand their needs and align warehouse activities accordingly.
- Trained employees on equipment operation and safety protocols.
Receiver
99 Cents Only
04.2012 - 07.2016
- Compared shipping orders and invoices against contents received to verify accuracy.
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
- Increased efficiency in the receiving process by implementing new inventory management systems.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Executed quality control procedures to verify acceptable condition of goods.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Education
GED -
Emiliani
Guatemala Skills
- Operational Efficiency
- Motivational Skills
- Warehouse Management
- ERP systems proficiency
- Shipping and receiving
- Strong Organization
- Warehouse Operations
- Team Leadership
- Decision-Making
- Shift planning
- Safety Procedures
- Equipment Operation
- Staff Training
- Inventory Management
- Supply Chain Management
Timeline
Outbound Supervisor
99 Cents Only
10.2020 - 04.2024
Supervisor of Operations
99 Cents Only
10.2020 - 04.2024
Lead Warehouse Associate
99 Cents Only
04.2016 - 10.2020
Receiver
99 Cents Only
04.2012 - 07.2016
Inbound Supervisor
99 Cents Only
GED -
Emiliani
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