WILLIAM A. SERVEDIO
Yonkers,NY
Summary
A results oriented management professional with in-depth knowledge of the hospitality industry and an entrepreneurial spirit. Skilled in developing and cultivating strong business relationships at all levels that result in new business opportunities. A dynamic leader who enjoys the challenge of breaking into new opportunities through persistence, creative vision and strong interpersonal skills. A problem solver with highly effective communication skills who thrives in a fast paced environment.
Overview
32
32
years of professional experience
Work History
Vice President
ANTHONY'S WHOLESALE MEATS
01.1993 - 03.2024
- Sold and serviced high end restaurants, country clubs, catering and retail markets
- Managed account base of approximately 35 clients
- Managed financials of the division including customer terms, credits, receivables and payables
- Placed orders and developed sales forecasting, production schedules, and quality control
- Consistently met and exceeded sales quotas
- Developed strong working relationships and excellent rapport with clients resulting in referral and repeat business.
Bartender/Server/Opening Manager
PIER RESTAURANT AND TIKI BAR
05.2010 - 10.2019
- Managed daily operations of highly successful upscale restaurant and bar
- Developed excellent relationships with customers, staff and management
- Oversaw inventory control and replenished stock, as necessary
- Instrumental in organizing and training staff for opening of water front bar and restaurant.
Captain
VILLA BARONE MANOR
03.1992 - 01.2003
- Managed a team of 20 employees in providing professional catering services for corporate and private events of upward of 600 guests
- Organized service plans and delegated and oversaw staff assignments
- Built excellent relationships with host/hostess by providing special attention to details, a good memory and superior service
- Acted as liaison assisting guests in planning and implementing special events including menus, beverage, entertainment and décor
- Initially hired as a waiter, promoted to captain due to proven leadership and customer relation skills.
Education
Bachelor of Science - Communications - Advertising
IONA COLLEGE
New Rochelle, NY1997
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Client Relationship Building
- Account Management
- Customer Service
- Punctual/Time-Efficient
- Attention to Detail
- Adaptability
- Highly Organized
- Effective Communicator
Timeline
Bartender/Server/Opening Manager
PIER RESTAURANT AND TIKI BAR
05.2010 - 10.2019
Vice President
ANTHONY'S WHOLESALE MEATS
01.1993 - 03.2024
Captain
VILLA BARONE MANOR
03.1992 - 01.2003
Bachelor of Science - Communications - Advertising
IONA COLLEGE
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