WILLIAM A. SHIELDS
High Point,NC
Summary
Driven, self-starter with a passion for caring for people through kindness, customer service, and respect. Detail-oriented, team player with superior interpersonal skills. Listen intently to customer issues and help to reassure and resolve them with company protocol and a caring spirit.
Overview
10
10
years of professional experience
Work History
BARBER
Styles By Shields
04.2022 - 12.2024
- Ensure Client Safety through education
- Created a safe environment for healthy following protocol
- Listened to, reassured and fulfilled customer requests
- Performed daily sanitation procedures to keep my clients safe, healthy, germ and bacteria free.
BARBER
Millennium Salon
01.2016 - 03.2022
- Used my continuing education in barbering to hear and exceed the grooming needs of my clients with a variety of services
- Answered phones, greeted clients, managed appointments
- Thoroughly cleaned, merchandised, ordered and kept track of inventory
- Kept customers safe, healthy, germ and bacteria free with several proactive sanitation protocols
- Course certified in administering first aid.
BARBER
Styles By Shields
08.2014 - 11.2015
- Provided a safe, clean, sterile environment while grooming clients within their beauty needs and wishes, to include cutting, coloring, shampooing, and facials in accordance with the District of Columbia beauty guidelines.
Education
University of the District of Columbia
Washington, DC01.2017
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Maynard Evans High School
Orlando, FL01.1989
Skills
- Communication
- Critical thinking
- Self-starter
- Leader
- Team Player
- First Aid Certified
- Provided first class safety
- Poised, Tactful, and Resourceful
Hobbies and Interests
- Travel
- Hosting
- Mentoring
- Life Coaching
Personal Information
Title: BARBER - CUSTOMER SERVICE AGENT
Timeline
BARBER
Styles By Shields
04.2022 - 12.2024
BARBER
Millennium Salon
01.2016 - 03.2022
BARBER
Styles By Shields
08.2014 - 11.2015
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Maynard Evans High School
University of the District of Columbia
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