Overview
Work History
Education
Skills
Timeline
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WILLIAM A. TIGUE

DUNMORE,PA

Overview

26
26
years of professional experience

Work History

Field Administrator NEPA- Manager of Scranton office

AWP Safety
05.2023 - 05.2024
  • Validate and Approve payroll for all 5 Eastern PA branches, 170 Employees
  • Assist with background investigations and onboarding of new employees in Scranton office
  • Maintain employee file in all Eastern PA offices in Salesforce software
  • Manage day to day operations in Scranton office
  • Communicate with National safety team with Teams meetings and email regarding employees
  • Monitor employees utilizing Samsara system in vehicles
  • Outside contact with Vendors and clients.

Administrative Assistant

Telespond Senior Services
02.2022 - 01.2023
  • Provide executive support to the Director of Senior Companion Services and CEO
  • Oversee payroll by compiling employee hours for submittal to payroll
  • Scheduling meetings and conference calls for executives as well as companion care for seniors
  • Reception/Switchboard: Greet visitors as well as answer calls for 10-line switchboard to field calls to appropriate personnel
  • Human Resources: Conduct background checks using epatch.state.pa, exclusions.oig.hhs.gov, www.nsopw.gov as well verification of identity
  • Schedule interviews for open positions
  • Onboarding: Prepare and verify new hire paperwork and conduct new employee orientation
  • Marketing: Design billboards and copy for print ads and brochures as well as send marketing materials to prospective clients, non-profits, medical facilities, doctors, other medical professionals and the public.

Office Assistant/Receptionist

Nigro Karlin Segal Feldstein & Bolno
01.1998 - 11.2021
  • Daily operations of office to include mail distribution, UPS and FEDEX tracking and shipping, copying, filing, switchboard, supplies and office equipment maintenance
  • Office set-up
  • Backup supervisor of 4 employees
  • Events committee member/Office Logistics
  • Create, edit and maintain various spreadsheets for recordkeeping
  • Reception/Concierge/Greeting of guests
  • Overall Administrative support to include courier duties, correspondence, appointments and meeting management.

Producer

West Coast Ensemble
01.2008 - 01.2010
  • Produced Mainstage production at Equity 99 seat Theatre
  • Overall supervision of Actors, Stagehands, concession and front house manager
  • Maintained overall budget of set, costumes, publicity and payroll
  • The play which I produced and also co-starred in made money and helped my management skills.

Supervisor

Wonderland Recovery Center
01.2008 - 01.2009
  • Promoted to overnight Supervisor within first year of employment
  • Supervised three to four employees at Residential Recovery center while maintaining constant contact with attending physicians and nurses
  • Also responsible for employee timesheets and tracking of overtime
  • Managed the care for up to 18 detoxing clients which included checking vital signs, medical assessment, administration of medications and making clients feel comfortable and safe
  • Oversaw entire operation of Treatment center as well as patient intake
  • Tracked and maintained daily reports and worked directly with management, Therapists and Client's families.

Education

Communications -

Marywood College
Scranton, PA

Skills

  • Software Knowledge
  • Customer Service
  • Attention to Detail
  • Recordkeeping and File Management
  • Team Collaboration
  • Office Administration
  • Employee Supervision
  • Work Planning and Prioritization
  • Personable and Approachable
  • Operations Management
  • Scheduling
  • Documentation And Reporting
  • MS Office
  • Executive Support
  • Administrative Support
  • Document Management
  • Mail handling
  • New Hire Onboarding
  • Events Coordination
  • Data Confidentiality
  • Schedule Coordination
  • Supplies Ordering
  • Timesheet Processing
  • Multi-Line Phone Systems
  • Multitasking
  • Excellent Communication
  • Microsoft Office
  • Data Entry
  • Records and Database Management

Timeline

Field Administrator NEPA- Manager of Scranton office

AWP Safety
05.2023 - 05.2024

Administrative Assistant

Telespond Senior Services
02.2022 - 01.2023

Producer

West Coast Ensemble
01.2008 - 01.2010

Supervisor

Wonderland Recovery Center
01.2008 - 01.2009

Office Assistant/Receptionist

Nigro Karlin Segal Feldstein & Bolno
01.1998 - 11.2021

Communications -

Marywood College

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WILLIAM A. TIGUE