Summary
Overview
Work History
Education
Skills
Misc
Expertise
Accomplishments
Timeline
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William B. Allen

William B. Allen

Austin,Texas

Summary

Goal-oriented sales consultant successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers. Outgoing and dedicated to continuous improvement in face of evolving markets, vehicles and customer buying preferences. Knowledgeable about vehicle features and operations, dealer services and aftermarket products. Hardworking and goal-oriented professional possessing excellent interpersonal and time management skills.

Overview

9
9
years of professional experience

Work History

Sales Consultant

Honda Leander (Penske Automotive Group)
Leander, TX
12.2021 - Current
  • Excellent Product Knowledge
  • Assisted with opening of new dealership
  • Daily Duties Include: Greeting clients at the front door, Taking phone calls and making appointments, Closing deals with little to no discounts, Showing customers around vehicles and taking test drives, Showing numbers, gathering credit applications, and handling paperwork, Relaying needs and requests from management to customers, Delivering Vehicles for customers and showing all features before departure.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Resolved customer complaints and inquiries in a timely manner.
  • Maintained accurate records of all sales activities in the CRM system.

Receptionist

Finley’s Barbershop
Austin
11.2020 - 10.2021
  • Managed 12+ barber’s and stylists schedules at a time
  • Greeted visitors and provided them with assistance.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Knew all products that store sold
  • Managed opening and closing the shop
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Spanish 1 and 2 Supplemental Instruction Leader (tutor)

Austin Community College
Austin, Texas
08.2015 - 05.2018
  • Required leadership skills and to lead group activities as well as keep a class focused
  • Required a high level of organization, planning, and communication between professor and students
  • Required teaching abilities, made work sheets and practice sheets for students
  • Aided students in learning of Spanish and helped them work through challenges
  • Required meeting the individual needs of each student.
  • Provided academic support to students in a variety of courses, including facilitating study sessions and leading review activities.
  • Developed learning materials such as practice exams, study guides, and handouts for use during Supplemental Instruction sessions.
  • Conducted individual tutoring sessions with students who needed additional help understanding course material.
  • Organized and facilitated review workshops for upcoming exams.

Education

B.S. in Biology - Pre-Physician Assistant Academic Track

Concordia University Texas
01.2021

Skills

  • Product and service knowledge
  • Demonstrations
  • Lead Generation
  • Consultative Sales
  • Account Reconciliation
  • Sales Analysis
  • Time Management
  • Exceeds sales goals
  • CRM proficiency
  • Computer Skills
  • Microsoft Word
  • Customer Service
  • Written Communication
  • Planning

Misc

\ Positive attitude, Understands how to make the client happy, Excellent in reading people and knowing how to help them, Excellent customer service skills

Expertise

MS Office Proficient, Mac OS/Windows proficient, iOS/Android proficient, Tech savvy, Excellent Communication Skills, Extremely organized and detail-oriented, Intacct Accounting Software, SDS-PAGE, Setting up and Running Gel Electrophoresis, Bacterial transfer, Sterile Technique, Use of autoclave and centrifuge, Use of lab instruments and tools

Accomplishments

  • Sales Person of the Month
  • Highest Gross of all sales consultant

Timeline

Sales Consultant

Honda Leander (Penske Automotive Group)
12.2021 - Current

Receptionist

Finley’s Barbershop
11.2020 - 10.2021

Spanish 1 and 2 Supplemental Instruction Leader (tutor)

Austin Community College
08.2015 - 05.2018

B.S. in Biology - Pre-Physician Assistant Academic Track

Concordia University Texas

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William B. Allen