WILLIAM BAKER
RENO,Nevada
Summary
Hardworking and punctual Fulfillment Specialist works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Fulfillment Specialist
Chewy.com
Reno, NV
06.2023 - Current
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Collaborated with management team on initiatives related to fulfillment operations.
- Labeled boxes and placed in outbound collection areas.
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Developed new processes to improve order fulfillment efficiency.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Read orders to verify attributes and quantities of merchandise.
- Inspected products for quality assurance prior to shipment.
- Evaluated current warehouse operations for opportunities to reduce costs.
- Placed products on conveyors for final wrapping and shipment.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Implemented safety protocols within the warehouse environment.
- Assisted in the development of standard operating procedures.
- Maintained cleanliness of work area by adhering to 5S standards.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Understood and followed oral and written directions.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Office Assistant
State Of Nevada
Carson City, NV
05.2014 - 06.2023
- Inventoried and ordered materials, supplies and services.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained an organized filing system of paper documents and electronic files.
- Conducted office inventory checks and requested restock of supplies.
- Troubleshot office equipment, computer hardware and software issues.
- Maintained business records by updating customer information.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Internet Sales Manager
Baxter Auto Group
Omaha, NE
12.2011 - 05.2014
- Created content for social media channels to increase brand awareness and engagement.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Coached, developed and motivated team to achieve revenue goals.
- Scheduled automotive deliveries with vendors and customers.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Developed and implemented strategies for increasing internet sales volume.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
Senior Firefighter/Park Ranger
National Parks Service
Malibu, CA
01.2010 - 12.2011
- Conducted safety inspections and ensured compliance with regulations.
- Performed search and rescue missions and led teams to find lost and stranded visitors quickly and effectively.
- Provided assistance to visitors regarding camping permits, reservations, fees.
- Managed visitor traffic flow within designated areas of the park.
- Conducted regular patrols throughout the park grounds to monitor activity levels.
- Enforced park rules and regulations to maintain a safe environment for visitors.
- Delivered emergency aid to hikers overcome by heat and exhaustion and contacted paramedics for hospital transport.
- Responded to emergency situations involving visitors or wildlife on-site.
- Patrolled trails and enforced adherence to park safety rules and regulations to prevent injuries and accidents among visitors.
- Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
- Educated public on ways to prevent fires and fire damage.
- Established and managed water supplies to support suppression activities.
- Inspected buildings for compliance with fire codes and regulations.
- Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
- Rescued fire victims and administered emergency medical aid.
- Coordinated with other agencies for response to major emergencies.
- Supervised a team of firefighters and emergency personnel during incidents.
Asst. Fire Chief
East Fork Fire District
Genoa, NV
05.2006 - 12.2010
- Investigated complaints received from citizens pertaining to fire service delivery.
- Conducted fire prevention and suppression operations.
- Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
- Prepared records and reports of company responses to fires or other emergencies.
- Responded to inquiries from the media concerning incidents involving the department.
- Responded to fire and emergency alarms and evaluated emergency to direct company operations.
- Facilitated meetings between fire department personnel and representatives from other agencies or organizations involved in public safety initiatives.
- Conducted periodic inspections of all fire stations to assess equipment condition and operational readiness.
- Monitored budget expenditures related to personnel, supplies, and equipment to ensure fiscal responsibility.
- Oversaw station efforts to continuously deliver timely and quality responses in areas of fire, medical and public safety administration.
- Developed, implemented, and monitored fire prevention programs.
- Collaborated with Hazmat to clean up chemical and oil spills.
- Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Firefighter 2 - Fire Protection And Safety Technology
Rio Hondo College
Whittier, CA05-1995
High School Diploma -
Wilson High School
Woodland Hills, CA01-1994
Fire Academy - Wildland Firefighting
US Forest Service
Arcadia, CA01-1994
Skills
- Warehouse Operations
- Order Picking
- Quality Control
- Warehouse Safety
Affiliations
- Avid outdoorsman and travel enthusiast.
- Traveled to 49 state and 3 country's.
Certification
State of Nevada Hazmat Technician
Class A Commercial Drivers License
Timeline
Fulfillment Specialist
Chewy.com
06.2023 - Current
Office Assistant
State Of Nevada
05.2014 - 06.2023
Internet Sales Manager
Baxter Auto Group
12.2011 - 05.2014
Senior Firefighter/Park Ranger
National Parks Service
01.2010 - 12.2011
Asst. Fire Chief
East Fork Fire District
05.2006 - 12.2010
Firefighter 2 - Fire Protection And Safety Technology
Rio Hondo College
High School Diploma -
Wilson High School
Fire Academy - Wildland Firefighting
US Forest Service
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