William (Bill) Walsh
Rochester
Summary
Knowledgeable Club House Manager with robust background in managing food and beverage operations for high-end establishments. Proven history of improving operational efficiency and elevating guest satisfaction. Demonstrated leadership in team development and strategic planning.
Food and beverage professional with extensive expertise in enhancing dining experiences and optimizing service standards. Recognized for fostering collaborative team environments and consistently achieving business objectives. Highly adaptable to evolving industry trends and operational needs.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
23
23
years of professional experience
Work History
Real Estate Broker
Walsh Realty Group
01.2013 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
Director of Food and Beverage
Midvale Country Club
05.2002 - 09.2012
- Streamlined operations for improved efficiency, implementing new inventory management systems and staff training programs.
- Cultivated partnerships with local vendors to source high-quality ingredients at competitive prices.
- Established accurate forecasting systems that enabled precise scheduling and inventory management, minimizing shortages and surplus.
- Managed budgets effectively, tracking expenses closely and adjusting allocations as needed throughout the fiscal year.
- Developed a strong team of food service professionals, selecting top talent through comprehensive recruitment initiatives.
- Increased overall guest satisfaction by revamping menus and introducing innovative food and beverage offerings.
- Coordinated seamless event execution for both small-scale gatherings and large-scale banquets or conferences.
- Ensured compliance with all health and safety regulations, maintaining impeccable inspection records throughout tenure.
- Spearheaded staff development initiatives including ongoing training programs focused on customer service excellence, upselling techniques, and product knowledge enhancement.
- Maximized profitability with cost control measures, optimizing purchasing processes and reducing waste.
- Delivered exceptional guest experiences through personalized service offerings tailored to individual preferences and dietary requirements.
- Championed the integration of technology in daily operations, streamlining processes and enhancing overall guest experience.
- Revolutionized food presentation techniques resulting in visually appealing dishes that garnered positive reviews from patrons.
- Identified team weak points and implemented corrective actions to resolve concerns.
Education
Organizational Management
Roberts Wesleyan College
Rochester, NY05-1996
Associate of Science - Hotel, Restautant And Culinary Arts
Paul Smiths College
Paul Smiths, NY05-1981
Skills
- Lead generation
- Negotiation
- Market research
- Contract negotiation
- Operational efficiency
- Hospitality management
- Allergen awareness
- Menu development
- Vendor negotiation
- Wine history
- Hygiene standards
- Sanitation standards
- Staff leadership
- Food presentation
- Teamwork and collaboration
- Problem-solving
- Reliable and responsible
- Attention to detail
Timeline
Real Estate Broker
Walsh Realty Group
01.2013 - Current
Director of Food and Beverage
Midvale Country Club
05.2002 - 09.2012
Organizational Management
Roberts Wesleyan College
Associate of Science - Hotel, Restautant And Culinary Arts
Paul Smiths College
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