William (Billy) Shea
Godley,TX
Summary
Highly motivated professional with nearly 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Currently a life coach with Real Life Management, helping individuals and businesses understand attitudes and beliefs.
Overview
18
18
years of professional experience
Work History
Business Owner
Rocky Top Services
Severance, Colorado
08.2017 - 10.2023
- Performed regular mowing, edging, trimming, aerating, overseeding and fertilizing services for residential and commercial customers.
- Maintained records of services rendered, including invoices, payments, and contracts.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Interviewed, trained and supervised employees.
- Oversaw day-to-day operations including staffing decisions, inventory management and payroll processing.
- Performed snow removal services during the winter time.
Carpet Cleaning Manager
SilverKey Services
Loveland, CO
04.2017 - 06.2018
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Cleaned carpets using hot water extraction method, shampooing and bonnet cleaning techniques.
- Applied protective treatments such as deodorizers and stain-resistant coatings.
- Performed Asbestos, Mold and Radon Tests for building inspections.
- Provide detailed reports to state authorities on findings during inspections.
- Assist in sales and marketing strategies during slow times.
Install and Service Technician
Diversified Fire Protection
Fort Worth, TX
10.2012 - 04.2017
- Installed, tested and maintained fire alarm systems according to NFPA standards.
- Performed periodic inspections of fire alarms to ensure proper functioning.
- Troubleshot system malfunctions and determined necessary repairs or replacements.
- Programmed addressable control panels with computers.
- Explained technical information in a clear and understandable manner to clients.
- Communicated regularly with customers regarding progress updates on projects.
Carpet Cleaning Manager
Boone Restoration/All Phase Restoration
Windsor, CO
07.2005 - 08.2012
- Established processes to ensure efficient workflow throughout the organization.
- Used a variety of professional grade carpet cleaners, shampoos, conditioners, and deodorizers.
- Sales and Marketing to enable continued growth within the division.
- Performed water extraction, drying and dehumidification services for residential and commercial properties.
- Measured moisture content in walls, floors, carpets and other affected areas using specialized equipment.
- Developed detailed estimates for clients outlining all costs associated with restoration services provided.
Education
Bachelor of Science - Health/Exercise Science
Northwestern Oklahoma State University
Alva, OK05-2005
General Studies
Clarendon College
Clarendon, TX05-2002
Skills
- Decision-Making Capabilities
- New Business Development
- Team Coaching
- Sales And Marketing
- Staff Supervision
- Relationship Building
- Recordkeeping Abilities
- Budgeting And Expense Reports
Affiliations
- College Baseball Player.
- Played a short stint in the Minor Leagues.
- Love Health and Wellness.
- Coach sons baseball team.
- Rotary Club Member 2009-2012.
- Boys and Girls Club Volunteer 2009-2012.
- Certified Coach with Real Life Management.
Timeline
Business Owner
Rocky Top Services
08.2017 - 10.2023
Carpet Cleaning Manager
SilverKey Services
04.2017 - 06.2018
Install and Service Technician
Diversified Fire Protection
10.2012 - 04.2017
Carpet Cleaning Manager
Boone Restoration/All Phase Restoration
07.2005 - 08.2012
Bachelor of Science - Health/Exercise Science
Northwestern Oklahoma State University
General Studies
Clarendon College
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