William (B.J.) Robinson
Chester,United States
Summary
Experienced HR professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Human Resources Manager
KSI Auto Parts
10.2022 - Current
- Maintain company compliance with local, state and federal laws, in addition to establishing organizational standards.
- Organize staff orientation programs and training to promote collaboration.
- Motivate employees through special events, incentive programs and constructive feedback.
- Monitor and handle employee relations concerns involving performance-based and/or harassment incidents.
- Work with managers to achieve compliance with organizational policies, providing clarifying information and recommend necessary changes.
- Instruct senior leaders on appropriate employee corrective steps.
Human Resources Manager
Carvana
02.2022 - 10.2022
- Full HR responsibility for a new Inspection Center that was scheduled to employ up to 1,000 full time employees.
- Management of a Coordinator and Generalist as well as supporting the General Manager, Logistics Manager, and 8 operations managers.
- Providing consultation to leaders regarding change management, talent development, employee engagement, performance management, and team effectiveness.
Regional Human Resources Manager
Carrols Corporation
02.2015 - 02.2022
- Providing total HR support to 140+ Burger King locations across a multi-state market supporting 20+ districts with more than 3,500 employees.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
HR Generalist - Recruiting Specialist
Hillphoenix
05.2012 - 01.2015
- Led recruiting process standardization, documentation, and metrics.
- Project lead for HRIS implementations.
- Developed recruiting strategies to identify qualified candidates and build network.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
Regional HR Representative
Dollar General
10.2007 - 12.2011
- Recruitment of Store and District Managers within assigned regions (VA, WV, NC, MD, NJ, DE, MI, PA)
- Partnering on a daily basis with all assigned District and Regional managers
- Proactively looking for possible turnover within each assigned district by participating in meetings and weekly conference calls for each region
- Providing accurate, timely, and up to date reporting to all levels of Senior Management in regards to the status of open requisitions
- Acting as an available resource to District Managers that may need additional training or assistance in regards to HR procedures
- Facilitating the training of new Store Managers in the areas of SMART Hiring Practices and Behavioral Interviewing
- Planning and facilitation of career fairs within assigned areas.
VA Recruitment Director
Teachers-Teachers.com
04.2003 - 10.2007
- Training of all 135 Virginia school districts on the usage of the Teachers-Teachers.com recruitment website.
- Maintaining an active and productive partnership with the Virginia Department of Education to ensure the renewal of our recruitment contract.
- Acting as a consultant to all 135 Virginia school divisions to help them fulfill their recruiting needs.
- Writing job postings and targeted emails to advertise school division vacancies.
- Produce monthly and quarterly activity and progress reports for the Virginia Department of Education.
- Manage time effectively working from a home office environment with little to no supervision on a daily basis.
Recruiting Specialist
Capital One
10.1998 - 07.2002
- Full life cycle recruiting for a wide range of positions from entry level to senior management
- Negotiating and extending employment offers
- Achieving monthly goals for time to fill and the number of positions open
- Meeting with assigned hiring managers on a regular basis to determine their specific needs
- Updating and tracking all candidate information
- Facilitation of employee relations and behavioral interviewing training for Front Line Managers
- Facilitation of new hire orientation classes.
Education
Music Major - Music Performance
North Carolina Wesleyan University
Rocky Mount, NC1993
Skills
- Employee Relations
- HR Guidance
- Compensation and Benefits
- Complex Problem-Solving
- Contract Management
- Recruitment Oversight
- Employee Referral Programs
- Microsoft Office
Certification
PHR certified since 2013.
Timeline
Human Resources Manager
KSI Auto Parts
10.2022 - Current
Human Resources Manager
Carvana
02.2022 - 10.2022
Regional Human Resources Manager
Carrols Corporation
02.2015 - 02.2022
HR Generalist - Recruiting Specialist
Hillphoenix
05.2012 - 01.2015
Regional HR Representative
Dollar General
10.2007 - 12.2011
VA Recruitment Director
Teachers-Teachers.com
04.2003 - 10.2007
Recruiting Specialist
Capital One
10.1998 - 07.2002
Music Major - Music Performance
North Carolina Wesleyan University
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