Summary
Overview
Work History
Education
Skills
Timeline
Server

William (Bryce) Richards

Indianapolis,IN

Summary

Motivated server/bartender with charismatic personality who is wanting to educate themselves and develop further knowledge within the service industry. Enthusiastic to gain experience which can be used to further a company's goals.

Overview

5
5
years of professional experience

Work History

Server

Gallery Pastry Shop
09.2021 - Current

1. Served food and beverages promptly with focused attention to customer wants and needs

2. Aimed for highest satisfaction possible in order to create a memorable experience for possible repeat customers

3. Handled cleaning and closing duties in order to meet hygiene standards set forth by the company

4. Worked to place orders and bus tables with haste

Fan Ambassador

Pacers Sports And Entertainment
12.2021 - 05.2023

1. Greeting customers and welcoming into our space to create an impactful first impression

2. Maintain expansive knowledge of building and amenities

3. Create helpful, quick solutions when problems with ticketing, locating seating, etc arose.

Server

Bad Dad Brewing Co.
06.2022 - 08.2022

1. Held extensive knowledge of products in order to make prompt recommendations in order to maximize customer satisfaction

2. Cultivating a warm, friendly small-town atmosphere with guests so as to create a memorable experience

3. Perform required opening and closing tasks with quickness to ensure efficient daily operations

Cashier/Customer Service Desk Clerk

Kroger
09.2020 - 09.2021

1. Handled cashier duties in quickest manner as to not waste customer time and maintain efficiency on the front end of store

2. Resolved customer complaints and maintained clean and tidy checkout area

Weekend Manager/Line Cook

Point Pizza
06.2018 - 02.2020

1. Managed restaurant on weekend days by ensuring quality of product, customer service, handling complaints, etc.

2. When not managing, worked at every position in back of house including prep, oven, fryer, and grill.

Education

Bachelor of Arts - Economics

IUPUI
Indianapolis, IN
12.2023

High School Diploma -

Madison Grant High School
Fairmount, IN
06.2020

Skills

1 Conversationalist

2 Consumer Hospitality Expertise

3 Developing New Skills/Knowledge in Little Time

4 Teamwork/Team Communication

5 Willing to do Dirty Work

Timeline

Server

Bad Dad Brewing Co.
06.2022 - 08.2022

Fan Ambassador

Pacers Sports And Entertainment
12.2021 - 05.2023

Server

Gallery Pastry Shop
09.2021 - Current

Cashier/Customer Service Desk Clerk

Kroger
09.2020 - 09.2021

Weekend Manager/Line Cook

Point Pizza
06.2018 - 02.2020

Bachelor of Arts - Economics

IUPUI

High School Diploma -

Madison Grant High School