Business Administration/Owner Relations
Hi, I’m
William Ford
Financial Advisor
Columbus,OH
Summary
Community relations professional formally trained in Diversity, Equity and Inclusion. Perform high-level administrative and analytical duties to improve overall performance of team. Mid-level leader whom acts as liaison between senior leaders and corporate customers, vendors and Prospects; conducts special projects; resolves issues; and performs research. Support geographical disbursed business to enhance overall training and education of staff while building relationships with customers; prospective donors.
Overview
17
15
years of professional experience
Work History
Fifth Third BankColumbus, OH
Lead Personal Banker
03.2023 - Current
Job overview
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
One Love, One God: One NationColumbus, OH
Board Member & Community Outreach Leader
05.2017 - Current
Job overview
- Researched potential local, regional, and national funders and assisted in relationship building. Used analytics to drive grassroots programs, Fundraisers to build revenue and outreach networks- connecting to over 7500 students spanning 2 states, 4 cities and raising over 30k in donations.
- Coached, instructed and supervised participating youths through collaborative efforts to educate and minimize gang violence, bullying and financial illiteracy.
Hilton Hotels CorporationColumbus, OH
Asst. Manager/Supervisor of Spark/Gallerie
07.2022 - Current
Job overview
- Managed and built training programs to best assimilate to growing cultural dynamics that are more than doubled in size. While simultaneously setting standards on service, operations procedure for 2 different concept Restaurants/ bars in Downtown Columbus' New Premier Award winning HIlton Hotel. (5x Conrad Award winner.)
- Event Planning and preparation for All of central Ohio's major events and experiences. (Arnold Classic, Columbus Crew, Columbus Blue Jackets and The Ohio State University) Working with some of the nations biggest and brightest brands and expositions.
Waffle house IncColumbus, OH
District Manager
03.2017 - 07.2022
Job overview
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales. Built positive and productive relationships with store and field leadership to increase sales number by 9% annually.
- Supervised 3 locations to enforce high-quality standards of operation. Met deadlines by proactively managing individual and team tasks and streamlining processes. Improving financial expectations, recruiting while generating expanded book of business during Covid restriction.
Forward Air Inc
Carrier Sales, Marketing & Recruitment Specialist
03.2014 - 12.2017
Job overview
- Developed campaigns and specific marketing strategies for clients.
- Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
- Conducted research to analyze customers' behavior, preferences, and purchasing habits.
Total Quality Logistics Inc
Account Executive
01.2012 - 01.2014
Job overview
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
Fifth Third/Vantiv Integrated PaymentsCincinnati, OH
Account Executive
06.2010 - 05.2012
Job overview
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Leveraged strategic planning to penetrate key accounts.
- Successfully convinced clients to purchase instead of leasing to minimize losses to competitors and extend individual client investments.
IMG/Miami University Sports Marketing Intern
Sports Marketing Intern/Game Day Marketing/Operations Intern
05.2008 - 10.2012
Job overview
- Responsible for all aspects of community engagement, Game Day publications and Game Day Operations
- Performed comprehensive competitor analysis on key rivals to give fans and spectators deeper understanding of each individual's performance.
- Helped with planning and hosting of media and marketing events.
- Manage a book of business of current sponsor accounts to renew and where possible grow when agreements expire, as well as the execution and fulfillment of those accounts
Education
Cornell UniversityIthaca, NY
No Degree from Hotel Management And Owner Relations
01.2023
University Overview
- Professional Development: Project management, Asset Management Process & Plan, Property Management Operations, Intro into Negotiations
- Relevant Coursework: Women In Pre-Industrial Europe & Creativity & Culture
Miami UniversityOxford, OH
MBA from Small Business Administration And Management
01.2021
University Overview
- Professional Development: Business Administration,
- Relevant Coursework: Micro Economics &
Miami UniversityOxford, OH
Bachelor of Arts from Women, Gender and Sexuality
05.2010
University Overview
- Professional Development: Diversity, Equity & Inclusion Project management, Community Engagement
- Relevant Coursework: Women In Pre-Industrial Europe & Creativity & Culture
Skills
- Brand & Product Awareness
- Quality Assurance & Compliance
- Change Leadership
- Business Development
- Training & Development
- Strategic Partnerships
- Client Service & Satisfaction
- Cross-functional Leadership
- Team Building & Leadership
- Executive Communications
- Staff Management
- Information Confidentiality
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Personal Banker
Fifth Third Bank
03.2023 - Current
Asst. Manager/Supervisor of Spark/Gallerie
Hilton Hotels Corporation
07.2022 - Current
Board Member & Community Outreach Leader
One Love, One God: One Nation
05.2017 - Current
District Manager
Waffle house Inc
03.2017 - 07.2022
Carrier Sales, Marketing & Recruitment Specialist
Forward Air Inc
03.2014 - 12.2017
Account Executive
Total Quality Logistics Inc
01.2012 - 01.2014
Account Executive
Fifth Third/Vantiv Integrated Payments
06.2010 - 05.2012
Sports Marketing Intern/Game Day Marketing/Operations Intern
IMG/Miami University Sports Marketing Intern
05.2008 - 10.2012
Cornell University
No Degree from Hotel Management And Owner Relations
Miami University
MBA from Small Business Administration And Management
Miami University
Bachelor of Arts from Women, Gender and Sexuality
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