Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William C Relford

Beaumont,TX

Summary

Accomplished Mental Health Technician with a proven track record at Baptist Hospital of Southeast Texas, adept in crisis intervention and patient safety management. Leveraged de-escalation techniques and empathy to enhance patient well-being and foster therapeutic relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Baptist Hospital of Southeast Texas
08.2021 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
  • Fostered positive relationships with patients, building trust and facilitating therapeutic interactions.
  • Managed crisis situations effectively, ensuring safety of all involved.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

Lead House Parent

Boys Haven Inc
03.2016 - 06.2018
  • Ensured timely response to emergencies or crises situations by following established protocols and collaborating with appropriate personnel.
  • Assisted in the organization of special events such as cultural celebrations, workshops, or guest speakers to enhance community engagement opportunities.
  • Facilitated smooth transitions for new residents through thorough orientation sessions, reducing adjustment challenges.
  • Developed strong rapport with residents through active listening, empathy, and effective problem-solving skills.
  • Collaborated with staff members to create engaging programs that fostered community involvement and leadership development.

Education

High School Diploma -

Central Senior High School
Beaumont, TX
06.2010

Skills

  • De-Escalation Techniques
  • Stress reduction techniques
  • Behavior Management
  • Suicide Prevention
  • Crisis Intervention
  • Patient Safety Management
  • Autism spectrum understanding
  • Empathy Development
  • Self-Care Promotion
  • Mental Health First Aid
  • Borderline Personality Disorder Interventions
  • Schizotypal Personality Disorder Understanding
  • Therapeutic Treatment

Certification

Therapeutic Options

Timeline

Mental Health Technician

Baptist Hospital of Southeast Texas
08.2021 - Current

Lead House Parent

Boys Haven Inc
03.2016 - 06.2018

High School Diploma -

Central Senior High School
William C Relford