William C. White
Huntsville,AL
Summary
Business Leader | Naval Academy Grad | MBA
Versatile business leader bringing two decades of experience as accomplished program and project manager. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in contract manufacturing for government and commercial applications.
Overview
18
18
years of professional experience
Work History
President
VE Logistics/VE Holdings
07.2021 - 05.2023
- Oversaw operations of two FedEx Ground pick-up and delivery businesses consisting of 26 employees and 17 routes in two states
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Managed financial, operational, and human resources to optimize business performance
- Established innovative policies to improve organizational performance and increase customer satisfaction
Customer Management Specialist
Plexus Corp
12.2019 - 06.2021
- Global account manager for 3 Aerospace manufacturers and responsible for managing P&L more than $40 million
- Define manufacturing and pricing strategy for each account respectively
- Demonstrated strong organizational and time management skills while managing multiple projects
- Worked flexible hours across night, weekend, and holiday shifts
- Resolved problems, improved operations, and provided exceptional service.
Program Manager, Senior
Plexus Corp
10.2018 - 12.2019
- Lead 2 manufacturing Customer Focus Teams in management of P&L's exceeding $6 million for 3 large multinational brands in aerospace and foodservice industries
- Responsible for forecasting customer demand, leading continuous improvement initiatives, reporting key metrics to customers and senior leadership, and managing customer orders
- Demonstrated strong writing and presentation skills to develop briefs, memorandums, and analytical reports for clients
Manager
Welbilt Incorporated
04.2017 - 10.2018
- Hired and trained claims specialists at 3 locations in processing of warranty claims for multiple product lines, and responsible implementing global claims processing strategy for all Welbilt brands
- Lead project teams in design, development, and implementation of all aftermarket information systems for Welbilt Incorporated on Salesforce platform
- Project Manager and Subject Matter Expert (SME) for multi-faceted capital project to implement global online claims processing system in Salesforce for 12 major international foodservice brands, and managing budget more than $1 million dollars
- Demonstrated leadership skills in managing projects from concept to completion
Director, Technical Service
Welbilt Incorporated
12.2015 - 04.2017
- Managed, led, and trained 4 managers and 25 employees in Technical Support, Technical Publications, Technical Training, and Claims Processing
- Championed creation of electronic warranty claim form which in turn reduced annual expenditure on paper claim forms by $21k per year
- Managed and annual departmental budget of $4.1 million dollars
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals
Manager, Global Claims Processing
Welbilt Incorporated
07.2014 - 12.2015
- Managed day-to-day claims processing operations; training and development; and conducted performance evaluations for 19 personnel across 8 facilities across US and Canada
- Project manager for implementation of Global Claims Processing System on Salesforce platform which supported 20+ multinational foodservice equipment brands
- Reduced claims processing work-in-process (WIP) of two major facilities by approximately 90% which equates to greater $4 million in warranty claims backlog over 6 months
Defense Support Coordinator (Service Supervisor)
Oshkosh Defense
09.2012 - 04.2014
- Directed 12warranty personnel in administrating service work orders, processing of service provider invoices, and development and execution of warranty campaigns and retrofits
- Aftermarket program manager for Family Heavy Tactical Vehicles (FHTV) programs to US Army Tank-automotive & Armaments Command (TACOM) Life Cycle Management Command
- Designed, developed, and integrated several improvements to existing warranty claims application adding functionality to allow implementation of Supplier Recovery processes at Oshkosh Defense Parts Distribution Center that is projected to recover $1.5 million
- Assisted Oshkosh Corporation Convergence IT team as Defense Warranty Subject Matter Expert (SME) in data mapping and design exercises for development and integration of corporation-wide, multimillion-dollar warranty management system that spans across defense, commercial, access equipment, and fire emergency business segments
Team Coordinator II (Production Supervisor)
Oshkosh Defense
10.2010 - 09.2012
- Supervised, trained, and managed over 100 employees in prepping, painting, touch-up, and final assembly of several variants of military vehicles and chassis across all production lines
- Managed reprocessing/re-work and final inspection prior to shipping to US Army customer
- Planned staffing and training of new 2nd Shift paint line comprised of 30 entirely new personnel
Force Protection Policy Officer
US Navy, United States Fleet Forces
05.2008 - 09.2009
- Lieutenant (O-3/LT)
- Under direction of Commander US FLEET FORCES, reviewed and contributed to development of Naval Anti-Terrorism and Force Protection (security) policies, measures, and plans of action for all naval assets and installations in continental United States
Surface Warfare Officer, Lieutenant Junior
US Navy – USS NORMANDY
01.2005 - 05.2008
- Grade (O-2, Served as ships Auxiliaries Officer (Engineering), Anti-Submarine Warfare Officer (Weapons Systems), and Training Officer (Operations) while leading, training, and developing 3 senior enlisted and 40 junior-enlisted over 3 1/2 years
- Coordinated ship's periodic training and program evaluation which resulted in 96% success rating for all mission areas
- As Anti-Submarine Warfare Officer, coordinated multi-ship undersea warfare exercise which included Destroyer Squadron 22, three US Navy surface ships, multiple air assets, and three US Navy nuclear powered submarines over two-day event
-
Education
MBA -
University of Wisconsin – Oshkosh
Oshkosh, WI06.2019
Bachelor of Science - Computer Science, Database Administration
United States Naval Academy
Annapolis, MD05.2004
Skills
- Financial Analysis
- MS Office Applications
- Business Systems
- Process Improvement
- Requirements Writing and Documentation
- Verbal and Written Communication
- Forecasting and Performance
- Performance Tracking and Evaluations
- Leadership and People Development
- Program Oversight
- Contract Administration
- Organizational Performance
- Budget Management
Timeline
President
VE Logistics/VE Holdings
07.2021 - 05.2023
Customer Management Specialist
Plexus Corp
12.2019 - 06.2021
Program Manager, Senior
Plexus Corp
10.2018 - 12.2019
Manager
Welbilt Incorporated
04.2017 - 10.2018
Director, Technical Service
Welbilt Incorporated
12.2015 - 04.2017
Manager, Global Claims Processing
Welbilt Incorporated
07.2014 - 12.2015
Defense Support Coordinator (Service Supervisor)
Oshkosh Defense
09.2012 - 04.2014
Team Coordinator II (Production Supervisor)
Oshkosh Defense
10.2010 - 09.2012
Force Protection Policy Officer
US Navy, United States Fleet Forces
05.2008 - 09.2009
Surface Warfare Officer, Lieutenant Junior
US Navy – USS NORMANDY
01.2005 - 05.2008
MBA -
University of Wisconsin – Oshkosh
Bachelor of Science - Computer Science, Database Administration
United States Naval Academy
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