Offering more than 10 years of Business Development & Relationship Management experience. Expertise Includes: Product/Program knowledge, Agency Development, Digital Marketing, Competitor Knowledge, New Product Launches & Integration, and more. Expertise
Agency Management & Development
Product, Program & Services
Sales
Relationship Management
Digital Marketing Creation & Implementation
Revenue/Profit Generation
Business Development
Budget Compliance
Business Intelligence
Teamwork
Salesforce
Microsoft Dynamics 365
LinkedIn Sales Navigator
HubSpot
Federato
Underwriting
Claims Business Development/Relationship Management
Overview
11
11
years of professional experience
Work History
Independent Retail Agent
ETLER-KETNACKER INSURANCE AGENCY
Cincinnati, OH
01.2013 - 08.2013
Sold personal and commercial lines insurance products to prospective clients
Agent for selling specific to market for property and casualty insurance
Received Property and Casualty License to provide additional knowledge to team
First step into the insurance industry
Key Accomplishments
Sold first insurance products.
Business Developement Manager
HIIGH DEFINITION VEHICLE INSURANCE, HDVI
Chicago, IL.
10.2022 - Current
Responsible for the sale of products, programs, and services specific to transportation retail agencies across the country to enable specific insurance coverages to commercial motor carriers. There is also a focus on relationship management and development of clients to maximize the number of accounts brought in and revenue produced. For this roll travel was 28-30 weeks a year. The scheduling of most meetings and travel takes place with the help of establishing a 90-day schedule to consistently stay in front of clients to drive sales.
Sales Expertise: As HDVI develops products, programs, and services the development team would pursue opportunities for long-term growth and revenue from our agents. The team would leverage those relationships to generate both a stream of submissions and continuous revenue. There would then be a development plan put in place to generate continued growth of both new and recurring business from the agency. It is vital to understand the company’s offering and how it applies to the agency’s needs/pain-points so that we can offer the right product, program, and service. The relationship is again vital to sales as it allows a representative to bring accounts across the finish line even when competing against other entities that have similar offerings. The client and product offering can dictate what required actions are needed to bring an account across the finish line.
Agency Management: Management of each agency requires knowledge of their book of business, what type of market share they were pursuing in the trucking industry and how HDVI’s offering would best support their goals. It also requires detailed analysis of the premium they are bringing in and how that corresponds with the goals that were set at the beginning of the year or at the onset of their appointment with HDVI.
Commercial Director
INFOTECH RESEARCH GROUP
Las Vegas, NV
04.2022 - 10.2022
Produces unbiased and highly relevant IT research to help CIOs and IT leaders make strategic, timely, and well-informed decisions
Info-Tech partners closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations
Generates new revenue and drives sales growth through the identification, engagement, and acquisition of prospective clients within an assigned territory by (a) developing new business through prospecting, lead generation, cold calling, scheduling, and leading sales presentations, (b) aligning the company's products, services, and value proposition through meaningful cold calls to senior IT executives within an assigned territory, and (c) delivering against set goals and metrics
Is responsible for sales to the financial sector: Insurance companies, banks, and investment facilities.
Claims Adjuster & Subrogation Specialist
Avant Specialty Claims
Brentwood, TN
07.2020 - 04.2022
As a licensed adjuster it was my responsibility to evaluate the claims that came in from our insureds and make sure there was coverage under their policy
If there was, the claim would then be worked within the guidelines of the policy to restore the insured to what they were before the incident happened
As a subrogation adjuster I would review claims that had been paid out to identify, evaluate, analyze, and interpret subrogation potential; coordinates appropriate steps to secure evidence and ensure pursuit, development and recovery of claims; evaluates completeness and accuracy of documentary evidence; records and processes all recovery payments; prepares and issues.
Business Developement & Relationship Manager
AVANT UNDERWRITERS
Brentwood, TN
08.2013 - 07.2020
Responsible for the sale of products, programs, and services specific to transportation retail agencies across the country to enable specific insurance coverages to commercial motor carriers. There is also a focus on relationship management and development of clients to maximize the number of accounts brought in and revenue produced. For this roll travel was 40-45 weeks a year. The scheduling of most meetings and travel takes place with the help of establishing a 90-day schedule to consistently stay in front of clients to drive sales. This territory would span the whole lower 48 states.
Sales Expertise: Avant develops products, programs, and services the development team would pursue opportunities for long-term growth and revenue from our agents. The team would leverage those relationships to generate both a stream of submissions and continuous revenue. There would then be a development plan put in place to generate continued growth of both new and recurring business from the agency. It is vital to understand the company’s offering and how it applies to the agency’s needs/pain-points so that we can offer the right product, program, and service. The relationship is again vital to sales as it allows a representative to bring accounts across the finish line even when competing against other entities that have similar offerings. The client and product offering can dictate what required actions are needed to bring an account across the finish line.
Agency Management: Management of each agency requires knowledge of their book of business, what type of market share they were pursuing in the trucking industry and how Avant's offering would best support their goals. It also requires detailed analysis of the premium they are bringing in and how that corresponds with the goals that were set at the beginning of the year or at the onset of their appointment with Avant.
Underwriting Assistant & Business Developer
TIS Nashville (Avant)
Brentwood, TN
08.2013 - 01.2015
Working accounts that came in the door to produce a profitable quote as to bind the piece of business
BRD: Is responsible for the sale of products, programs, and services specific to transportation retail agencies across the country to enable specific insurance coverages to commercial motor carriers
Underwriting for transportation programs that includes Non-trucking Liability, Vehicle Physical Damage, Occupational Accident, Contingent Liability, and additional requirements needed for underwriting success
Excelled in learning the base knowledge needed for the transportation insurance industry to successfully sign 200+ producer agreements between TIS Nashville and the retail agencies
Transfer of knowledge and skills to new underwriters, designated trainer
Assisted our Senior underwriters in processing Renewals and New business for large accountants
Key Accomplishment: Avant
Successfully achieved the signing of over two hundred producer agreements with agency partners
Refined agency network from three hundred retail agencies down to seventy-eight while still increasing overall growth
Specific retail agent growth of 382% in 2 years
Book of profitable business went $340k in 2017 to $1.3 million by the end of 2019
2019 territory production goal surpassed by 7.1%
2 million Vehicle Physical Damage Account bound with Avant in 2019.
Education
Commercial Adjusters License - undefined
2020
BA - Arts (History, Political Science
GEORGETOWN COLLEGE
Certified Insurance Counselor (CIC), 2018| Business Communications, 2017 - undefined
Skills
Computer Skills:
Microsoft Office, Adobe Acrobat
Product and Service Sales
Goals and Performance
Event Planning
Contract Negotiation Expertise
Account Management
Cold Calling
Sales Expertise
Verbal and Written Communication
Performance Goals
Territory Management
Sales Tracking
Strategic Business Planning
Client Relationship-Building
Prospect Targeting
Revenue Generation
Territory and Account Penetration
Cross-Functional Collaboration
Growth Management
Account Development
Team Collaboration
New Business Development
Competitor Monitoring
Budgeting and Expenditures
Strategic Networking
Plan Sales
Lead Qualification
Territory Expansion
Lead Identification and Generation
Salesforce Software
Strategic Negotiations
Profitability Assessments
Sales Quota Management
Partnering and Relationships
Timeline
Business Developement Manager
HIIGH DEFINITION VEHICLE INSURANCE, HDVI
10.2022 - Current
Commercial Director
INFOTECH RESEARCH GROUP
04.2022 - 10.2022
Claims Adjuster & Subrogation Specialist
Avant Specialty Claims
07.2020 - 04.2022
Business Developement & Relationship Manager
AVANT UNDERWRITERS
08.2013 - 07.2020
Underwriting Assistant & Business Developer
TIS Nashville (Avant)
08.2013 - 01.2015
Independent Retail Agent
ETLER-KETNACKER INSURANCE AGENCY
01.2013 - 08.2013
Commercial Adjusters License - undefined
BA - Arts (History, Political Science
GEORGETOWN COLLEGE
Certified Insurance Counselor (CIC), 2018| Business Communications, 2017 - undefined
Licensed Insurance Producer/CSR at FARMERS INSURANCE AGENCY/NAZE PERRY INSURANCE AGENCYLicensed Insurance Producer/CSR at FARMERS INSURANCE AGENCY/NAZE PERRY INSURANCE AGENCY