Summary
Overview
Work History
Education
Skills
Timeline
Generic

WILLIAM (CHRIS) MEADOWS

KINGSPORT,TN

Summary

Accomplished leader with a proven track record at Lowe's and Ferguson, excelling in customer service and sales and profit management. Demonstrated success in project management and problem-solving, achieving top 10% company-wide customer service ratings for over a decade. Skilled in driving profitability and operational excellence, with a focus on team collaboration and listening to achieve mutual success.

Overview

31
31
years of professional experience

Work History

OUTSIDE BUILDER SALES

FERGUSON
08.2022 - Current

-TO GROW AND SUSTAIN BUILDER BUSINESS THROUGH CUSTOMER SERVICE, PROBLEM SOLVING, DESIGN AND EXPERIENCE

-TO ACHIEVE SALES GOALS ALONG WITH PROFITABILITY ON BOTH SIDES OF THE BALL FOR FERGUSON AND THE CUSTOMER

-WORK AS A TEAM WITHIN FERGUSON AND BEING A PARTNER FOR THE CUSTOMER TO HELP MANAGE PROJECTS AND ACHIEVE SUCCESS FOR EVERYONE

BRANCH MANAGER

FERGUSON
04.2016 - 07.2019

-ACHIEVE SALES AND PROFIT GOALS

-MANAGE EMPLOYEES TO EXCEL IN CUSTOMER SERVICE AND MAINTAIN STORE INVENTORY LEVELS AND ACCURACY

-REMERCHANDISE BRANCHES TO ACCOMIDATE CUSTOMER SERVICE AND INVENTORY OPTIONS TO INCREASE SALES AND PROFITS

STORE MANAGER

LOWES
08.2005 - 02.2016

-MANAGE FROM 120-300+ EMPLOYEES, FROM HOURLY TO SALES SPECIALIST, AND ALL LEVELS OF SUBORDINATE MANAGEMENT

-TO ACHIEVE SALES AND PROFITS ALONG WITH SPECIFIC CATAGORY METRICS, (SOS, COMMERCIAL, INSTALL)

-MAINTAIN CUSTOMER SERVICE LEVELS AND ACHIEVE TOP 10 RESULTS IN ALL METRICS WITHIN THE COMPANY FOR 10+ YEARS IN EVERY LOCATION MANAGED

-ACHIEVE OPERATIONAL METRICS RESULTING IN TOP 10 RESULTS WITHING THE COMPANY FOR 10+ YEARS IN EVERY LOCATION MANAGED

-TO ACHIEVE AND MAINTAIN CUSTOMER SERVICE GOALS, RESULTING IN TOP 10% OF ENTIRE COMPANY FOR 10+ YEARS IN EVERY LOCATION MANAGED.

-NOMINATED FOR STORE OF THE YEAR FOR MULTIPLE YEARS IN DIFFERENT LOCATIONS BASED ON OVERALL PERFORMANCE AGAINST COMPANY METRICS

MANAGEMENT

LOWES
09.1993 - 08.2005

-MANAGE AT ALL LEVELS WITHIN THE ORGANIZATION, (DEPT MGR, ZONE MGR, ASSISTANT, MGR, OPS MGR, ADMIN MGR)

-MANAGE EVERY AREA WITHIN THE STORE

-MANAGE HOURLY AND SALES SPECIALIST AND SUBORDINATE MGT

-ACHIEVE SALES AND PROFITS FOR AREA OF RESPOSIBILITY TO HELP CONTRIBUTE TO THE OVERALL SUCCESS OF STORE AND COMPANY

-LEAD BY EXAMPLE TO ACHIEVE CUSTOMER SERVICE GOALS ALONG WITH SALES AND PROFITS

Education

No Degree - BUSINESS MGT

ROANE ST COMMUNITY COLLEGE
HARRIMAN TN

No Degree - BUSINESS MGT

PELLISSIPPI ST
KNOXVILLE TN

KEN BLANCHARD - SITUATIONAL LEADERSHIP

GRADUATE -

CUMBERLAND COUNTY HIGH SCHOOL
CROSSVILLE
05-1993

Skills

    -CUSTOMER SERVICE

    -SALES AND PROFIT MANAGEMENT

    -OPERATIONS

    -ADMINISTRATIVE

    -PROBLEM SOLVING

    -LISTENING

    -HUMAN RESOURCES

    -INVENTORY

    -PROJECT MANAGEMENT

Timeline

OUTSIDE BUILDER SALES

FERGUSON
08.2022 - Current

BRANCH MANAGER

FERGUSON
04.2016 - 07.2019

STORE MANAGER

LOWES
08.2005 - 02.2016

MANAGEMENT

LOWES
09.1993 - 08.2005

No Degree - BUSINESS MGT

ROANE ST COMMUNITY COLLEGE

No Degree - BUSINESS MGT

PELLISSIPPI ST

KEN BLANCHARD - SITUATIONAL LEADERSHIP

GRADUATE -

CUMBERLAND COUNTY HIGH SCHOOL
WILLIAM (CHRIS) MEADOWS