William Creed Higdon
Dalton,GA
Summary
Dedicated professional with a proven track record at UPS, excelling in route management and customer service. Recognized for safe driving practices and effective time management, I consistently delivered parcels on time while fostering strong customer rapport. My leadership experience as an Army squad leader further enhances my ability to thrive in fast-paced environments.
Overview
13
13
years of professional experience
Work History
UPS Driver
United Parcel Service, UPS
04.2017 - Current
- Delivered parcel to customers on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed all relevant traffic laws and safety regulations.
- Eight years safe driving award.
Active Duty Infantryman (11B)
United States Army
02.2013 - 06.2016
- Honorably discharged combat veteran.
- Served as a squad leader, rifleman, automatic rifleman, and tow missile operator.
- Combat deployment to Afghanistan from 11/5/2013-07/15/2014.
Warehouse Package Handler
United Parcel Service, UPS
01.2012 - 04.2017
- Loaded/unloaded UPS trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Utilized the Military Leave of Absence program to serve in the Army while maintaining my employment status as well as gaining seniority at UPS.
Education
High School Diploma -
Southeast Whitfield High School
Dalton, GA05-2011
Skills
- Proven leadership ability
- Effective time management
- Route management
- Customer rapport
- DOT compliance
- Safe driving practices
- Customer service
- Vehicle inspection
Timeline
UPS Driver
United Parcel Service, UPS
04.2017 - Current
Active Duty Infantryman (11B)
United States Army
02.2013 - 06.2016
Warehouse Package Handler
United Parcel Service, UPS
01.2012 - 04.2017
High School Diploma -
Southeast Whitfield High School
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