William Del Rio
Denver,Colorado
Summary
Dynamic Business Analyst with a proven track record at United Rentals, adept at driving business process improvements through data analysis and SQL expertise. Skilled in effective communication and project planning, I successfully presented actionable recommendations that enhanced operational efficiency, contributing to a streamlined workflow and increased team productivity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Major Repair Center Mechanic IV
United Rentals
11.2023 - Current
- Perform in-depth repairs on heavy equipment, including hydraulic, mechanical, electrical, and fuel systems.
- Disassemble and reassemble machine components using specialized machinery and lifting equipment.
- Utilize technical manuals, schematics, and service bulletins to complete repairs and maintenance.
- Work as a team with other technicians to complete large-scale repairs and streamline workflow efficiency.
- Maintain accurate repair records and documentation for compliance and future reference.
Business Analyst
United Rentals
06.2022 - 11.2023
- Identify inefficiencies within business processes using gathered data and determine balanced solution
- Present detailed analysis, project plans, and recommendations to business owner(s)
- Run SQL to streamline screen updates in Rental Man (AS/400) identifying and modifying necessary fields. Also use SQL to locate corresponding fields across multiple files, enabling effective joins for enhanced data integration.
- Utilize Postman tool to validate active APIs throughout web processes for verification as well as ensuring accurate communication. Proficiently cross-reference API calls and examine data outputs to guarantee accuracy and reliability
- Assist programmers throughout development stages, QA testing, and post production
- Prepare training materials on major business changes to be presented to the field
Diesel Technician III
United Rentals
10.2018 - 06.2022
- Conduct pre rental checks of various construction equipment to include safety and operational checks.
- Perform periodic maintenance and minor/major repairs on all equipment to help maintain equipment down percentage of Five percent or less.
- Troubleshoot electrical, mechanical, hydraulic, and diesel systems.
- Types of equipment include telehandlers, boomlifts, ultrabooms, scissorlifts, skid-steers, front loaders, mini excavators, excavators, towable generators, and towable compressors. (brands include: JCB, JLG, Genie, John Deere, Kubota, Bobcat, Skyjack, Atlas copco, Generac etc.)
- Conduct training on equipment operation for new employees and customers.
Equipment Associate
United Rentals
08.2017 - 10.2018
- Work closely with dispatchers and transporters to ensure that equipment is staged and operational for upcoming deliveries.
- Communicate all discrepancies with equipment, minor maintenance of equipment, loading and unloading equipment from trucks.
- Source equipment from other branches.
- Assist customers.
Production Supervisor/CASS Technician
US Navy
07.2014 - 07.2017
- Maintained positive communication to peers and subordinates about job status.
- Responsible for maintaining five AN/USM636 CASS Benches to support mission readiness of CAG-5 Airwing.
- Tested, repaired, and monitored F/A-18 and H-60 aircraft components with use of CASS Benches to maintain optimal production levels and consistently achieve turnaround times.
- Provided training to eight staff members, which resulted in 60% completion of CASS OJT and 40% promotion increase.
- Refined tool control program for 30 work centers resulting in a grade of "ON TRACK" during 2015 AMI inspection.
Night Shift Supervisor/H-60 Electronics Technician
US Navy
12.2009 - 06.2014
- Conducted routine maintenance and repair of SH-60F, HH-60H, and MH-60S avionics systems, comms systems, and navigation systems.
- Avionics systems included FLIR Hellfire, AAR-47, APR-39, ALE-39, and sonar reeling machine.
- HSC-14 initial qualifier for MH-60S helicopter Avionics final inspector.
- Established HSC-14’s ESD program after transition to San Diego.
- Responsible for conducting initial ESD familiarization training for over 180 personnel and obtaining certified ground points for ESD sensitive components.
- Supervised installation of Integrated Self-Defense kits on five MH-60S helicopters bringing aircraft to full mission capable status helping HSC-14 retrieve its "Safe to flight" certification three months early.
Used Car Apprentice
Shortline Subaru
11.2007 - 11.2008
- Conducted safety inspections on all incoming and outgoing used vehicles.
- Communicated all discrepancies of vehicles to used car manager to determine repair cost and timeline.
- Performed maintenance on vehicle engine systems, brake systems, drivetrain, etc.
Education
High School Diploma -
Chatfield Senior High School
Littleton, CO2006
Skills
- System Diagnosis
- Schematic Proffecient
- Team Oriented
- Data analysis
- Planning and development
- Effective time management
- Self-directed
- Positive communication
Certification
- USMAP Journeyman Electronics Mechanic (Any Industry)
- CompTIA Security+
Exp. January 31, 2025
- ETA International Certified Fiber Optics Installer
Exp. December 3, 2017
Training
- CEH Certified Ethical Hacker + ACI Learning - 40 course hours (2021)
- CND Certified Network Defender + ACI Learning - 40 course hours (2021)
- CompTIA Security+ ACI Learning - 40 course hours (2021)
- CompTIA Network+ ACI Learning - 40 course hours (2021)
- CompTIA A+ Core 2 ACI Learning - 40 course hours (2021)
- CompTIA A+ Core 1 ACI Learning - 40 course hours (2021)
- ITIL ACI Learning - 40 course hours (2021)
- Advanced Targeting FWD-LOOKING INFR - 40 Days (2014)
- AN/USM636 EO - 19 Days (2014)
- AN/USM636 CASS - 30 Days (2014)
- USMAP Certification - Electronics Technician (2012)
- Avionics Tech O-Level - 39 Days (2009)
- ATO Apprentice Tech TRN - 45 Days (2009)
Accomplishments
- Five Navy and Marine Core Achievement Medals
- Letter of Commendation
- Letter of Appreciation
Timeline
Major Repair Center Mechanic IV
United Rentals
11.2023 - Current
Business Analyst
United Rentals
06.2022 - 11.2023
Diesel Technician III
United Rentals
10.2018 - 06.2022
Equipment Associate
United Rentals
08.2017 - 10.2018
Production Supervisor/CASS Technician
US Navy
07.2014 - 07.2017
Night Shift Supervisor/H-60 Electronics Technician
US Navy
12.2009 - 06.2014
Used Car Apprentice
Shortline Subaru
11.2007 - 11.2008
High School Diploma -
Chatfield Senior High School
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