William E Meneely
Sarasota,FL
Summary
Proven ability to enhance customer satisfaction through strong communication and problem-solving skills. Adept at managing inventory and training junior technicians, contributing to increased efficiency and compliance with safety standards. Committed to continuous learning and professional development.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
26
26
years of professional experience
Work History
Plumbing Service Technician
Plumbing Today
03.2010 - 07.2016
- Diagnosed all aspects of plumbing issues and provided efficient repair solutions for optimal functionality and code compliance for residential and commercial clients.
- Managed inventory of tools and materials to ensure availability for timely service completion on projects.
- Developed strong customer relationships through effective communication and follow-up support after service visits.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new business opportunities.
- Adapted to diverse client environments quickly by assessing unique needs related to residential or commercial properties alike.
- Continually expanded professional knowledge and skills by attending industry workshops, conferences, and trade shows.
Plumbing Service Technician/Sales
Campbells Plumbing
01.2008 - 03.2010
- Installed and repaired water heaters, ensuring compliance with safety standards.
- Conducted routine maintenance checks on plumbing systems to enhance reliability.
- Collaborated with team members to streamline service delivery processes.
- Assessed project requirements accurately to provide detailed cost estimates for clients prior to commencing work.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Provided excellent customer service by addressing client concerns, educating them on system functions and answering questions in simplified terms.
Plumbing Service Technician?Sales
Bill The Plumber
08.2002 - 10.2008
- Trained junior technicians on safe practices and effective troubleshooting methods.
- Performed routine maintenance for all aspects of plumbing systems in residential and commercial buildings. Devising and implementing corrective strategies
- Resolved complex issues for clients, ensuring long-lasting solutions and minimal disruptions.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Prepared budgets and estimated costs for potential work on piping systems.
Plumbing Service Technician
AM/PM Plumbing
03.2000 - 02.2002
- Effectively managed project timelines by prioritizing tasks based on urgency and resource availability.
- Diagnosed plumbing issues and provided efficient repair solutions for residential and commercial clients.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Adapted to diverse client environments quickly by assessing unique needs related to residential or commercial properties alike.
- Continually expanded professional knowledge and skills by attending industry workshops, conferences, and trade shows.
Class 3 Machinist
Bausch & Lomb
02.1990 - 04.2000
- Efficiently managed the processing of materials to meet production goals including the collaborating with team members across shifts.
- Trained new operators and lathe set up technicians, fostering skill development.
- Performed in process inspection to assure tight tolerances using complex measuring and diagnosing equipment.
- Developed standard operating procedures for machine setup, improving consistency across shifts.
- Ensured consistent quality output by monitoring production processes and making necessary adjustments.
- Monitored and implemented training on current and new OSHA compliances
- Provided technical expertise during the development of new products or process improvements, offering valuable input from a set-up technician perspective.
Education
No Degree - Computer Networking
Keiser College
Sarasota, FLGED -
Manatee VOTEC
Bradenton, FL07-1990
Certificate of Technical Studies - Diesel Mechanics
Manatee VOTEC
Bradenton, FL06-1987
Skills
- Strong communication skills
- Continuous learning mindset
- Preventative maintenance planning
- Inventory management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Skilled with both hand and power tools
- Attention to detail
- Problem-solving abilities
- Safety conscious
- Reliability
- Organizational skills
- Diagnostics and troubleshooting
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
Timeline
Plumbing Service Technician
Plumbing Today
03.2010 - 07.2016
Plumbing Service Technician/Sales
Campbells Plumbing
01.2008 - 03.2010
Plumbing Service Technician?Sales
Bill The Plumber
08.2002 - 10.2008
Plumbing Service Technician
AM/PM Plumbing
03.2000 - 02.2002
Class 3 Machinist
Bausch & Lomb
02.1990 - 04.2000
No Degree - Computer Networking
Keiser College
GED -
Manatee VOTEC
Certificate of Technical Studies - Diesel Mechanics
Manatee VOTEC